Senior Account Executive
3 days ago
As a Senior Account Executive at Accord Intermediate Holdings Inc, you will be responsible for representing the company in all interactions with internal and external customers. This includes building and maintaining long-term relationships with various functional groups at assigned and developed accounts.
You will work closely with the Accord team to serve customers satisfactorily and profitably, requiring minimal guidance and direction. The ideal candidate will reside in one of the following states: IL, NY, NJ, PA, MD, VA.
Key Responsibilities:- Be the primary point of contact for assigned accounts, ensuring seamless communication and issue resolution.
- Develop and implement systems to keep customer business organized and performing as needed, including reports, guidelines, and processes.
- Coordinate and update presentation materials to showcase Accord's capabilities.
- Proactively assess and validate customer needs, identifying opportunities for growth and improvement.
- Research and identify potential leads through various sources, including online research and industry-specific databases.
- Initiate contact with potential clients through cold calls, emails, and other communication methods.
- Develop regular reports and communications with customers on critical business metrics.
- Support internal teams with customer requirements and needs, ensuring a cohesive customer experience.
- Coordinate Accord resources to provide value-added services and support to accounts.
- Utilize CRM and ERP tools to manage customer interactions and data.
- Provide technical assistance in resolving issues with Accord cartons at customer plants as needed.
- Bachelor's degree preferred.
- Five or more years of demonstrated sales, customer service, or related experience, preferably in the folding carton segment or equivalent.
- Knowledge of Excel and working with spreadsheets, pricing matrices, specification documents, and online bidding portals.
- Strong understanding of equipment and technology profiles, capabilities, metrics, and carton production process.
- Excellent communication and critical thinking skills.
- Strong planning and organizational skills.
- Comfort with collecting, analyzing, and interpreting data.
- Proficiency in Microsoft Office.
- Ability to work independently and influence outcomes with Senior Level Leadership.
- Demonstrated knowledge of company services/products/capabilities.
- Proficiency in running meetings and formal presentations.
Accord Intermediate Holdings Inc is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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