Senior Manager, Sales Operations Lead

4 weeks ago


Fullerton, California, United States Orora Group Full time
Job Summary

Orora Group is seeking a highly skilled Sales Operations Manager to join our team. This is a strategic role responsible for ensuring sales targets are met and improving the overall productivity and effectiveness through process optimization, strategic planning, and resource allocation.

Key Responsibilities
  • Oversee the day-to-day operations of the sales department to ensure smooth functioning and achievement of sales targets.
  • Design and implement strategies to improve sales performance, profitability, and market presence.
  • Collaborate with the sales team to identify and understand business needs and objectives, ensuring their alignment with organizational goals.
  • Develop and maintain sales reports, dashboards, and other tracking tools to provide actionable insights and data-driven decisions.
  • Manage and optimize sales processes, sales forecasting, and pipeline management.
  • Monitor the sales performance and implement necessary adjustments to strategies and targets.
  • Analyze sales trends and market dynamics to forecast sales performance and set realistic yet challenging sales goals.
  • Follow up with the marketing team to ensure consistent lead generation and effective promotional activities.
  • Partner with Sales Managers to ensure leads are assigned and sales team follows up with potential customers.
  • Assist in the engagement of leads to assess their fit and determine readiness to involve the sales team.
Requirements
  • Bachelor's degree in business, marketing, or related field.
  • 5+ years of experience in sales or marketing role with a focus on sales strategy and operations.
  • Excellent understanding of sales principles and customer service practices.
  • Expertise in data analysis and visualization tools (e.g., Excel, Power BI).
  • Technical proficiency in sales automation tools, CRM software, and data analysis tools.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases.
  • Outstanding organizational and time management skills.
  • Excellent verbal and written communication skills, and the ability to present to senior management.
  • Exceptional project management abilities and a track record of leading cross-functional projects.
  • Leadership skills with the ability to influence and engage direct and indirect reports and peers.
What We Offer

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.

  • Medical
  • Dental
  • Vision
  • Generous PTO
  • 401(k) with a Company Match
  • Flexible Spending Accounts
  • Employee Assistance
  • Group Life and AD&D
  • Voluntary Life and AD&D
  • Group Short-Term Disability
  • Group Long-Term Disability


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