Leasing Specialist
2 weeks ago
South Oxford Management is seeking a highly motivated Leasing Professional to join our team. As a Leasing Professional, you will play a crucial role in coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.
Key Responsibilities
- Coordinate community marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.
- Provide exceptional customer service to residents, future residents, and visitors.
- Conduct tours of the community's amenity areas and model homes, highlighting the benefits of living in our community.
- Build lasting relationships with residents and future residents based on your ability to help them experience what better living truly means.
- Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image.
- Complete outbound new lead follow-up to prospective renters via text, email, and phone.
- Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams.
- Maintain property waiting lists and other updates to various records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations.
- Take pride in the apartment community; visually inspect and address areas of concern, keep community clean, and report service needs to maintenance team members.
- Think safety first and ensure that unsafe conditions are corrected promptly.
- Know your market by being abreast of competition and surrounding area.
- Prepare daily and weekly reports.
Requirements
- One or more years' experience in property management, sales, or customer service.
- High School diploma or equivalent.
- Willing to work flexible schedule including weekends and holidays.
- A sharp, professional appearance.
- Must be able to walk the property, which includes climbing stairs.
- Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies.
- Stand for extended periods of time.
- May be required to lift to 25 pounds without assistance.
- Skills: Excellent verbal and written communication skills, proficiency in Microsoft Office (Word, Excel, and Outlook), able to multitask and meet deadlines in a timely manner, knowledge of Yardi or other industry software preferred.
What We Offer
- Medical/Rx
- Dental
- Vision
- Employer Paid Life/AD&D
- Voluntary Life/AD&D
- Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Accident Plan
- Hospital Indemnity Plan
- Critical Illness Plan
- Legal/ID Theft Protection
- Pet Insurance
- 401(k) Retirement w/ Match + Immediate Vesting
- Paid Holidays and Time Off (3+ weeks)
- Rent Discount (30%)
- Tuition Reimbursement ($2,000/year)
- Paid Parental Leave (4 weeks)
- Employee Referral Bonus
- Employee Rewards and Recognition
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