Leasing Specialist

2 weeks ago


Jacksonville, Florida, United States South Oxford Management Full time
Job Overview

South Oxford Management is seeking a highly motivated Leasing Professional to join our team. As a Leasing Professional, you will play a crucial role in coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.

Key Responsibilities

  • Coordinate community marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.
  • Provide exceptional customer service to residents, future residents, and visitors.
  • Conduct tours of the community's amenity areas and model homes, highlighting the benefits of living in our community.
  • Build lasting relationships with residents and future residents based on your ability to help them experience what better living truly means.
  • Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image.
  • Complete outbound new lead follow-up to prospective renters via text, email, and phone.
  • Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams.
  • Maintain property waiting lists and other updates to various records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations.
  • Take pride in the apartment community; visually inspect and address areas of concern, keep community clean, and report service needs to maintenance team members.
  • Think safety first and ensure that unsafe conditions are corrected promptly.
  • Know your market by being abreast of competition and surrounding area.
  • Prepare daily and weekly reports.

Requirements

  • One or more years' experience in property management, sales, or customer service.
  • High School diploma or equivalent.
  • Willing to work flexible schedule including weekends and holidays.
  • A sharp, professional appearance.
  • Must be able to walk the property, which includes climbing stairs.
  • Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies.
  • Stand for extended periods of time.
  • May be required to lift to 25 pounds without assistance.
  • Skills: Excellent verbal and written communication skills, proficiency in Microsoft Office (Word, Excel, and Outlook), able to multitask and meet deadlines in a timely manner, knowledge of Yardi or other industry software preferred.

What We Offer

  • Medical/Rx
  • Dental
  • Vision
  • Employer Paid Life/AD&D
  • Voluntary Life/AD&D
  • Short Term Disability
  • Long Term Disability
  • Employee Assistance Program
  • Accident Plan
  • Hospital Indemnity Plan
  • Critical Illness Plan
  • Legal/ID Theft Protection
  • Pet Insurance
  • 401(k) Retirement w/ Match + Immediate Vesting
  • Paid Holidays and Time Off (3+ weeks)
  • Rent Discount (30%)
  • Tuition Reimbursement ($2,000/year)
  • Paid Parental Leave (4 weeks)
  • Employee Referral Bonus
  • Employee Rewards and Recognition


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