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Medical Equipment Services Specialist

4 weeks ago

Jacksonville, Florida, United States First Citizens Bank Full time

As a Senior Equipment Finance Collections Specialist at First Citizens Bank, you will play a critical role in providing exceptional collections and administrative support to the Equipment Finance division.

Key responsibilities include:

  • Managing escalated issues and performing high complexity tasks
  • Collaborating with team members to improve collection metrics and quality assurance
  • Contribution to the development and delivery of business policies and procedures
  • Providing expert guidance on operations, systems, and policy information to associates and clients

Requirements include:

  • Bachelor's Degree and 1 year of experience in Early/Mid/Late Stage Collections or equivalent
  • High School Diploma or GED and 5 years of experience in Early/Mid/Late Stage Collections or equivalent
  • Collections experience in leasing and/or finance industry
  • Large Financial Institution experience

First Citizens Bank offers a comprehensive benefits program for full-time associates, including customized offerings to support families, however defined.