Medical Front Desk Coordinator

1 week ago


Riverhead, New York, United States New York Health Full time
Medical Front Desk Receptionist (Float)

About New York Health
New York Health is a leading healthcare provider dedicated to delivering exceptional patient care. Our team of healthcare professionals is committed to providing personalized, compassionate care that addresses every aspect of our patients' well-being.

Job Summary
We are seeking a highly skilled Medical Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Manage daily office operations, including opening and closing procedures.
  • Welcome patients and visitors with a pleasant and professional demeanor.
  • Assist with comforting patients and maintaining a clean and organized reception area.
  • Answer telephones, respond to inquiries, and resolve issues in a timely and professional manner.
  • Collect co-pays and balance office finances on a daily basis.
  • Assist patients with completing necessary forms and documentation.
  • Build and maintain patient records using our electronic medical record system.
  • Assist with scheduling patient appointments and maintaining physician schedules.
  • Monitor and respond to incoming messages from our care team inboxes.
  • Protect patient confidentiality by adhering to HIPAA guidelines.

Requirements
  • High school diploma with at least 1 year of experience in a healthcare setting.
  • Bachelor's degree preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Typing and computer skills an asset.
  • Strong customer service skills.
  • Previous experience in a medical office setting an asset.
  • Spanish speaking preferred.

What We Offer
We offer a competitive salary up to $24, as well as a comprehensive benefits package, including tuition reimbursement, health insurance, dental, vision, life insurance, short and long-term disability, 401(k) plan, generous PTO time, and more.

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