Front Desk Associate

3 weeks ago


Riverhead, New York, United States Planet Fitness Full time
About the Overnight Front Desk Associate Role

We are seeking a highly motivated and customer-focused Overnight Front Desk Associate to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional service to our members, guests, and fellow team members in a welcoming and judgement-free environment.

Key Responsibilities:
  • Greet members and guests, assist with questions and concerns, and promote our Judgement Free Zone.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones, assist callers, and perform membership-related functions.
  • Execute retail transactions, drive sales goals, and maintain a clean and organized workspace.
  • Perform regular cleaning and sanitizing of equipment and facilities, and ensure restrooms are clean and stocked.
Requirements:
  • 6-12 months of customer service experience preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified.
  • Basic computer proficiency.
What We Offer:
  • Competitive hourly pay range of $16.00 to $17.25.
  • A comprehensive benefit package, including medical, dental, and vision insurance, 401(k) retirement savings plan, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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