Branch Operations Assistant
4 weeks ago
Regional Finance Corp is committed to delivering exceptional customer experiences and driving business growth. As a Branch Operations Intern, you will play a key role in supporting our team and developing your skills in consumer finance.
Job PurposeThe primary objective of this role is to assist in the development of our branch's business, learn the consumer finance business, and prepare for a future leadership position.
Duties and Responsibilities- Complete a comprehensive training program to gain a deep understanding of our business practices and products.
- Develop and deliver personalized solutions to help customers achieve their financial goals.
- Establish and maintain strong relationships with customers through exceptional service and communication.
- Collaborate with colleagues to identify opportunities for growth and improvement.
- Assist in maintaining high standards of customer satisfaction and delinquency reduction.
- Support the development of business plans and strategies to drive growth and revenue.
- Other duties as assigned by the Branch Manager.
- Current enrollment in a full-time undergraduate program at an accredited college or university.
- Availability to work a flexible schedule, including evenings and weekends.
- Strong computer skills and proficiency in Microsoft Office.
- Ability to pass a pre-employment assessment, drug screen, credit check, and background check.
- Eligibility to obtain all required certifications and licenses.
- Major in Business or a related field.
- Previous experience in a customer-facing role or sales environment.
- Ability to relocate for career advancement opportunities.
- Valid driver's license and access to a reliable vehicle.
- High degree of self-confidence and leadership potential.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to change.
- Customer-focused mindset and passion for delivering exceptional service.
- Proven ability to multi-task and prioritize tasks effectively.
This role is based in a Branch office, providing services to customers and potential customers in person and over the phone. The Branch Operations Intern will work a variable schedule, including evenings and weekends, with some flexibility to accommodate business needs.
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