Restaurant Operations Manager

3 weeks ago


Overland Park, Kansas, United States Vitality Bowls Full time

Restaurant Operations Manager

In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively. Your duties will include managing shifts, delegating tasks, and maintaining accurate records.

Key Responsibilities:

  • Manage shifts and delegate tasks to team members
  • Restock the register nightly and maintain accurate change
  • Take deposits to the bank and maintain petty cash
  • Assist with inventory management and ordering
  • Assist with scheduling and employee communication
  • Lead the team to ensure food is prepared accurately and delivered to customers in a timely manner
  • Provide excellent customer service and resolve customer complaints
  • Communicate with management about inventory levels and employee performance
  • Manage the break schedule and ensure employees are arriving on time and taking breaks
  • Attend management meetings and communicate new ideas for improving efficiency and safety
  • Assist with interviews, evaluations, and training
  • Maintain a thorough knowledge of food and recipes, and be able to explain health benefits to customers
  • Have excellent customer service skills, including being positive and polite, and giving accurate wait times
  • Assist with taking orders and handling cash and credit transactions
  • Perform additional tasks as requested by management

Requirements:

  • Leadership abilities and management experience a plus
  • Restaurant experience a plus
  • Ability to handle a basic computer and POS system
  • Excellent customer service skills
  • Ability to work well in a team environment

About Vitality Bowls:

Vitality Bowls is a health-focused restaurant chain that offers a variety of bowls and other healthy options. We are committed to providing excellent customer service and a clean and safe environment for our customers.



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