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Customer Service Warranty Specialist
2 months ago
As a key player in our organization, you will be responsible for addressing customer-reported issues related to our products in the field. Your role will involve acting as the internal representative to devise and implement corrective action strategies, collaborating with various departments to enhance product quality and operational processes. Additionally, you will deliver exceptional customer service, serving as the voice of the customer and providing crucial insights for our feedback mechanisms aimed at improving overall customer satisfaction.
Essential SkillsTechnical Skills:- HVAC Knowledge
- Customer Service Expertise
- SAP Proficiency
- Analytical Problem Solving
- Effective Communication
- Customer Advocacy
This position requires full-time on-site engagement.
About AerotekAerotek recognizes that the foundation of a successful company lies in its workforce. We understand that individual success is often tied to the right career opportunities. As a recognized leader in staffing and recruiting, Aerotek's commitment to a people-centered approach provides a competitive edge for our clients while fostering rewarding careers for our contract employees. With a legacy dating back to 1983, Aerotek has expanded to over 250 offices, employing 8,000 internal staff to support more than 300,000 contract employees and 18,000 clients annually. As part of Allegis Group, the global leader in talent solutions, we are dedicated to connecting skilled workers with meaningful employment.
Aerotek is an equal opportunity employer and welcomes applications from all individuals, regardless of race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
