Help Desk Engineer

1 day ago


WinstonSalem, North Carolina, United States TEKsystems Full time

TEKsystems is seeking a Help Desk Engineer to assist with the deployment of 700 iPads and 95 laptops across five hospitals. The ideal candidate will have basic technical skills and be able to work effectively in a healthcare setting.

Job Details

This short-term project has the potential for extension or conversion into a full-time position, as seen with our previous contractors. As a Help Desk Engineer, you will play a crucial role in ensuring the successful deployment of these devices.

The initial project timeline spans from June 27th go live, with possible additional work in July/August to deploy cases and charging stations. This opportunity offers a chance to work on a large-scale deployment project and contribute to the success of our client's technology initiatives.

Responsibilities
  1. Deploy iPads and laptops across five hospitals
  2. Assist with imaging tasks and physical deployment of devices and peripherals
  3. Provide basic troubleshooting support as needed
Requirements

We are looking for candidates with:

  • Customer-facing skills and good customer service experience
  • Brief exposure to technical skills, preferably basic troubleshooting
  • No prior experience with MACs is necessary

As a Help Desk Engineer, you will work Monday through Friday, 8-5PM, in a typical office environment. This position offers a unique opportunity to work in healthcare and contribute to the success of a large-scale technology project.

Compensation

The estimated salary for this position ranges from $ $65,000 to $85,000, depending on qualifications and experience. This figure is based on industry standards and takes into account the location of Winston Salem, North Carolina.



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