Help Desk Technician

2 months ago


Salem, United States CyberTec Full time
Requisition Name - Help Desk Technician II
Quantity Requested 1
Submission Deadline 09/22/2023
Location 255 Capitol St NE Ste Salem, Oregon 97310
Minimum 10 Years' experience
1 Professional Reference + must be on your W2

Description

Professional Reference Name Email Id Contact Number Company 'name Designation

Assists end users in resolving hardware and software issues by fielding telephone calls and email communication,
diagnosing problems and performing troubleshooting activities.
Documents, tracks and monitors the problem to facilitate a timely resolution.
Relies on established guidelines and instructions to perform daily job functions.
Works under immediate supervision.
May require an associate's degree in a related area and at least 3 year or equivalent experience in the field or in a related area.
Location: Primarily working onsite at the Public Service Building located in Marion County, Salem, OR.
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