Automotive Business Director
1 week ago
About the Role:
The Midas Service Center Supervisor is responsible for overseeing daily store operations, including customer service, employee management, and technical expertise.
Main Responsibilities:
- Manage and direct automotive and general service technicians in the operation of the shop.
- Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
- Deliver exceptional customer service while listening and consulting customers.
- Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
- Deliver and discuss pricing estimates with customers, promoting shop service specials.
- Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed.
- Maintain inventory counts, overall cleanliness, and organization of the facility, including environmental compliance.
- Manage employee payroll, record keeping of hours, and scheduling.
- Update and submit daily sales reports to Corporate.
Requirements:
- A minimum of 2 years of store or service manager experience.
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Strong POS computer and Internet skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule, including Saturdays.
- Valid driver's license.
At Midas:
We are dedicated to providing quality service to our customers, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. As a leading destination for automotive services, we offer career paths and build relationships within our communities. Join us in our mission to deliver exceptional service and grow our business.
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