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Appointment Coordination Specialist

2 months ago

Birmingham, Alabama, United States Seale Harris Clinic Full time
Job Overview

Salary: Competitive based on experience

Position Summary:
We are a well-established, privately operated primary care facility dedicated to providing exceptional healthcare services. Our scheduling clerks play a vital role in collaborating with physicians and medical assistants to ensure optimal patient care.

Qualifications:
A high school diploma or equivalent is mandatory.
A fundamental understanding of medical terminology is essential.
Prior experience with Electronic Medical Records (EMR) and medical scheduling is advantageous.

Key Responsibilities:

  • Coordinate testing as directed by the physician, providing patients with clear instructions regarding the procedures.
  • Complete order forms and secure precertification for the scheduled tests.
  • Verify patient insurance details.
  • Contact patients to confirm their appointments.
  • Process insurance and physician referrals efficiently.
  • Comply with HIPAA regulations concerning protected health information (PHI).
  • Maintain an electronic record of scheduled tests and referrals to promote patient adherence.
  • Scan and organize documents into patient files.
  • Communicate instructions from the physician to patients and document these communications in the patient's medical record.
  • Provide patients with information about general office procedures.