Current jobs related to Client Relationship Manager - Wayne, Pennsylvania - IQVIA

  • Relationship Manager EGP

    1 month ago

    Wayne, Pennsylvania, United States Bank of America Full time

    Job Description:At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Relationship Manager, you will play a critical role in building and maintaining strong relationships with our clients, providing them with tailored solutions to meet their unique needs.Key...

  • Client Advisor

    2 months ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    About Acrisure LLCAcrisure is a global financial services leader that combines the best of human expertise and cutting-edge technology to offer a wide range of financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including insurance, reinsurance, cyber...

  • Client Advisor

    4 weeks ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    About AcrisureAcrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.Job...

  • Junior Client Advisor

    1 month ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    About AcrisureAcrisure is a global fintech leader that combines human expertise with cutting-edge technology to deliver a wide range of financial products and services to millions of businesses and individual clients.We connect clients to innovative solutions that help them protect and grow their assets, including insurance, reinsurance, cyber services,...

  • Business Banking Relationship Manager Training Program

    2 weeks ago

    Wayne, Pennsylvania, United States M&T Bank Full time

    OverviewThe Relationship Manager Sales Training Program (RMSP) is a comprehensive training program designed to equip participants with the knowledge and skills necessary to succeed in commercial banking and relationship management.Primary ResponsibilitiesParticipate in a combination of structured classroom sessions, web-based, and on-the-job practical...

  • Business Banking Relationship Manager Training Program

    2 weeks ago

    Wayne, Pennsylvania, United States M&T Bank Full time

    Job SummaryWe are seeking a highly motivated and results-driven Relationship Manager to join our team at M&T Bank. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with commercial customers, identifying business opportunities, and providing exceptional customer service.Key ResponsibilitiesParticipate in a...

  • Commercial Banking Relationship Manager Training Program

    3 days ago

    Wayne, Pennsylvania, United States M&T Bank Full time

    Overview:The RMSP Business Banking Relationship Manager Training Program is designed to equip participants with the knowledge and skills necessary to excel in commercial banking relationship management. This comprehensive training program combines structured classroom sessions, web-based training, and on-the-job practical experience to ensure that trainees...

  • Business Banking Relationship Manager Training Program

    2 weeks ago

    Wayne, Pennsylvania, United States M&T Bank Full time

    Job SummaryWe are seeking a highly motivated and results-driven Business Banking Relationship Manager to join our team. As a Business Banking Relationship Manager, you will be responsible for developing and maintaining strong relationships with our commercial customers, identifying new business opportunities, and providing exceptional customer service.Key...

  • Senior Client Service Associate

    3 weeks ago

    Wayne, Pennsylvania, United States HighTower Advisors Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Senior Client Service Associate to join our team at Hightower Advisors. As a key member of our financial services team, you will be responsible for providing exceptional client service and support to our clients and advisors.Key ResponsibilitiesPrepare and process paperwork for client...

  • Client Advisor

    4 weeks ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    About AcrisureAcrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.Job...

  • Senior Client Service Specialist

    1 month ago

    Wayne, Pennsylvania, United States IQVIA Full time

    Job Title: Senior Client Service SpecialistIQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled Senior Client Service Specialist to join our Global Market Insights...

  • Senior Client Service Specialist

    1 month ago

    Wayne, Pennsylvania, United States IQVIA Full time

    About the RoleWe are seeking a highly skilled and experienced Client Service Specialist to join our Global Market Insights team at IQVIA. As a key member of our team, you will be responsible for delivering exceptional service to our clients, ensuring optimal usage of our GMI Syndicated Analytics products, and facilitating a positive and productive long-term...

  • Junior Client Advisor

    3 weeks ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    About AcrisureAcrisure is a global fintech leader that combines human expertise with cutting-edge technology to deliver a wide range of financial products and services to millions of businesses and individual clients. Our mission is to help clients protect and grow what matters, including insurance, reinsurance, cyber services, mortgage origination, and...

  • Senior Client Service Specialist

    2 weeks ago

    Wayne, Pennsylvania, United States IQVIA Full time

    Job Title: Senior Client Service SpecialistIQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled and experienced Senior Client Service Specialist to join our...

  • Junior Client Advisor

    2 weeks ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    About Acrisure:Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more....

  • Senior Client Service Specialist

    4 weeks ago

    Wayne, Pennsylvania, United States IQVIA Full time

    Job Title: Senior Client Service SpecialistIQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Our team is dedicated to delivering exceptional service to our clients, and we are seeking a highly skilled Senior Client Service Specialist to join our Global Market Insights...

  • Global Market Insights Client Service Specialist

    4 days ago

    Wayne, Pennsylvania, United States IQVIA Full time

    Job DescriptionIQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry.The Global Market Insights (GMI) team at IQVIA comprises nearly 300 employees across multiple geographies. It is a Global function with local expertise and talent, delivering leading solutions to the...

  • Client Advisor

    1 week ago

    Wayne, Pennsylvania, United States Acrisure LLC Full time

    Acrisure LLC is seeking a highly motivated and experienced Client Advisor to join our team. As a Client Advisor, you will play a key role in growing revenue and maximizing business opportunities with total client selling. Your focus will be on driving new business acquisition, fostering client relationships, and expanding Acrisure's footprint within the...

  • Caregivers for Elderly Clients

    1 month ago

    Wayne, Pennsylvania, United States Independence Care at Home Full time

    Job Title: Care Givers or CNAsJob Summary: We are seeking compassionate and dedicated Care Givers or CNAs to provide high-quality care to our elderly clients with dementia.Responsibilities:Provide personal care and support to clients with dementiaAssist with daily living activities, such as bathing, dressing, and groomingPrepare meals and snacks for...

  • Client Service Specialist

    4 weeks ago

    Wayne, Pennsylvania, United States Mercer Advisors Full time

    Job Summary:The Client Service Specialist plays a vital role in delivering exceptional client experiences and supporting the Wealth Management team in servicing high net worth clients. This dynamic role requires strong organizational, communication, and problem-solving skills to ensure seamless client interactions and operational efficiency.Key...

Client Relationship Manager

2 months ago

Wayne, Pennsylvania, United States IQVIA Full time

In a role that operates under general guidance, the primary focus is to ensure that clients derive optimal value from the products and services offered, fostering a constructive and enduring partnership, whether it be broad client engagement or specific offering emphasis.

Key Responsibilities

  • Oversees the fulfillment of contract stipulations and responds to ad-hoc client inquiries to enhance client satisfaction, with oversight.
  • Collaborates with team members to establish and nurture effective business relationships with clients, proactively addressing their needs as their primary contact, potentially with a focus on a particular product or service.
  • Ensures, through careful review and validation, that the product deliverables align with the client's specifications, ensuring both timeliness and quality.
  • Works in partnership with the account manager and clients to maximize the value derived from IQVIA's offerings by elucidating and expanding the use of current deliverables and identifying potential revenue opportunities within the existing client base.
  • Maintains robust internal communication with sales and client service support to keep all parties informed about client-related activities.
  • Monitors performance against established service agreements and ensures that the client's responsibilities are fulfilled.
  • Conducts research, analysis, and provides responses to client inquiries that necessitate a comprehensive understanding of the client, specific business sectors, and/or therapeutic markets.
  • May deliver product/service and process training for clients and other team members.
  • May facilitate service meetings at client locations.
  • Represents IQVIA in external client initiatives.
  • May mentor and guide other client service representatives and act in the manager's stead when required.
Qualifications
  • Bachelor's Degree Required
  • Four (4) years of relevant work experience Required
  • One (1) to two (2) years of experience as an IQVIA Client Service Representative Required
  • Comprehensive knowledge of the principles, practices, and procedures within the client service representative domain Required
  • Extensive knowledge of IQVIA products and the pharmaceutical sector Required
  • Experience in meeting facilitation, presentations, and training Required
  • Proficiency in PC applications, including Excel
  • Ability to communicate effectively across various organizational levels (both written and oral) and manage large transactional databases
  • Demonstrated problem-solving, analytical, and strong customer service capabilities
  • Proven ability to cultivate and sustain relationships in a diverse business environment
  • Willingness to travel to client sites and IQVIA offices as necessary

IQVIA stands as a premier global provider of advanced analytics, technology solutions, and clinical research services tailored for the life sciences sector. Our commitment lies in pushing the boundaries of human science and data science to create a significant impact, aiding our customers in fostering a healthier world.

We are dedicated to ensuring equal employment opportunities for all individuals, including veterans and candidates with disabilities.

IQVIA's operational capabilities and service provision necessitate that both IQVIA and its employees adhere to specific requirements regarding COVID-19 vaccination status.

The potential base pay range for this role, when annualized, is $61,000 to $101,000. The actual base pay offered may vary based on various factors, including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Depending on the position, incentive plans, bonuses, and/or other forms of compensation may be available, alongside a range of health and welfare benefits.