Entry Level IT Professional

3 days ago


Westchester, Illinois, United States Middleground Full time
Job Details

We are seeking an Entry-Level IT Professional to join our team at Middleground. As an IT Professional, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and working closely with our team to ensure seamless support.

Key Responsibilities:

  • Responding to incoming phone calls and tickets in a timely and professional manner
  • Troubleshooting and resolving technical issues related to desktops, laptops, printers, phones, and network equipment
  • Configuring and setting up new hardware and software
  • Assisting with the administration and management of our internal ticketing system

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 1-2 years of experience in IT support or related field
  • Excellent communication and problem-solving skills

Benefits:

  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The chance to work with a variety of technology and contribute to the growth of the company

Estimated Salary: $55,000 - $75,000 per year, depending on experience.



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