IT Technical Support Specialist
3 days ago
The IT Support Specialist position is a key role in our team at Thrive Behavioral Health, where you will provide technical assistance and support to resolve a variety of computer hardware and software issues across the enterprise in support of the company's Electronic Health Record system (EHR).
You will respond to inquiries either over the phone or in person utilizing a help desk ticketing system to document and resolve issues as they present. Serving often as the first point of contact, you must be a good communicator with the ability to work in a fast-paced environment across a variety of sites, providing quality customer service and sound judgment, escalating issues to senior support staff if necessary.
The ideal candidate should have experience in a healthcare environment, preferably with exposure to VMware, Office 365, Active Directory, VOiP, and ROS. You should also be self-motivated with a willingness to learn and adapt to change, able to function with minimal supervision and oversight, and safely lift and carry up to 50 pounds.
Responsibilities:- Monitor the Help Desk: Record, investigate, and resolve user inquiries with hardware, software, and connectivity throughout the organization
- Deploy and service desktop technology, assess infrastructure logs, respond to outages, manage antivirus and Windows updates, and assess security concerns brought to the help desk by staff
- Perform maintenance and installation of computer hardware
- Maintain hardware and software inventories
- Set up user accounts and resolve system access problems
- Collaborate on company-wide projects and initiatives as needed
- Associates Degree or equivalent experience and training; certifications a plus
- Minimum of three years of experience monitoring a busy help desk environment required
- Experience working in a healthcare environment preferred
- Exposure to VMware, Office 365, Active Directory, VOiP
- Self-motivated with a willingness to learn and adapt to change
- Ability to function with minimal supervision and oversight
We offer a comprehensive benefits package, including 3 weeks' vacation to start, increasing to 4 weeks after 2 years of employment, 10 sick days per year, 1 float day, birthday off, 11 paid holidays, paid lunch, low-deductible medical insurance plan, dental insurance, vision insurance, company-paid life insurance, 401k with 2% company match, and optional Aflac, additional life insurance, and pet insurance.
-
Medical Support Specialist
3 weeks ago
Warwick, Rhode Island, United States Kent Hospital Full timeAbout the RoleWe are seeking a dedicated Medical Support Specialist to join our team at Kent Hospital. This part-time position involves working 28 hours per week, primarily from 11pm to 7:30am.As a Medical Support Specialist, you will be responsible for providing exceptional patient care and support services. Your duties will include transcribing physician...
-
Educational Support Specialist
3 days ago
Warwick, Rhode Island, United States ProCare Therapy Full timeJob OverviewWe are seeking a dedicated and experienced Educational Support Specialist to join our team at ProCare Therapy.
-
Airport Electronics Technician
4 weeks ago
Warwick, Rhode Island, United States Rhode Island Airport Corp Full timeWe are seeking a highly skilled Technical Specialist to join our team at the Rhode Island Airport Corporation. As a key member of our Building Maintenance department, you will be responsible for the repair and maintenance of electronic and telecommunications equipment at Rhode Island T.F. Green International Airport.About the Role:Maintain and repair...
-
Merchandise Support Specialist
1 week ago
Warwick, Rhode Island, United States TJ Maxx Full timeAt T.J. Maxx, we value our Team Members and offer a supportive and inclusive work environment. As a Merchandise Support Specialist, you will play a key role in maintaining the sales floor and ensuring a positive customer experience.This is a full-time position with a salary range of $30,000 to $45,000 per year, depending on experience.Benefits include health...
-
Technology Support Professional
3 days ago
Warwick, Rhode Island, United States Thrive Behavioral Health Full timeAbout the RoleThis IT Support Specialist position is a critical role in our team at Thrive Behavioral Health, where you will be responsible for providing technical assistance and support to resolve a variety of computer hardware and software issues across the enterprise in support of the company's Electronic Health Record system (EHR).The ideal candidate...
-
Warwick, Rhode Island, United States This is an IT support group Full timeOverviewUSI is a leading insurance brokerage and consulting firm that provides unparalleled resources and support to its clients. As a Commercial Insurance Professional, you will play a crucial role in marketing and negotiating insurance placements with carrier partners.
-
Healthcare Support Specialist
3 weeks ago
Warwick, Rhode Island, United States beBee Professionals Full time $28,000 - $35,000We are seeking a dedicated and compassionate Healthcare Support Specialist to join our team at beBee Professionals in Warwick, United States.Job Summary:This is an exciting opportunity for a Certified Nursing Assistant (CNA) to provide essential care and support to patients in a fast-paced healthcare environment.About the Role:Assist patients with daily...
-
Medical Rehabilitation Support Specialist
3 weeks ago
Warwick, Rhode Island, United States Lifepoint Health Full timeAbout the JobLifepoint Health is a leading provider of acute inpatient rehabilitation services, operating over 300 hospital-based rehabilitation units and more than 30 joint venture inpatient rehabilitation hospitals across the country.We are seeking a skilled Medical Rehabilitation Support Specialist to join our team. As a key member of our...
-
Nursing Support Specialist
1 day ago
Warwick, Rhode Island, United States Kent Hospital Full timeAbout the PositionWe are seeking a dedicated and compassionate individual to fill the position of Nursing Support Specialist at Kent Hospital. As a key member of our healthcare team, you will work closely with registered nurses to provide exceptional patient care and support.Job DescriptionThe successful candidate will be responsible for performing various...
-
Disability Support Specialist
3 weeks ago
Warwick, Rhode Island, United States West Bay Collaborative Full timeJob OverviewWe are seeking a skilled Disability Support Specialist to join our team at West Bay Collaborative.About the RoleThis is a full-time position that requires working flexible hours, including afternoons and evenings. The successful candidate will be responsible for providing support to individuals with developmental, mental health, physical, and...
-
Inbound Support Specialist
2 days ago
Warwick, Rhode Island, United States Axelon Services Corporation Full timeWe are looking for an experienced Inbound Support Specialist to join our team at Axelon Services Corporation. As a key member of our Defined Benefits/Retirement Income Solutions Dept., you will provide top-notch customer service to clients across the country, ensuring their needs are met and exceeded.Key Responsibilities:Fielding calls from clients regarding...
-
Airport Support Specialist
3 weeks ago
Warwick, Rhode Island, United States Rhode Island Airport Corp Full time**Job Summary:**We are seeking a highly organized and detail-oriented Airport Support Specialist to join our team at the Rhode Island Airport Corporation. As an integral member of our Public Safety department, you will provide administrative support for various airport operations.Responsibilities:Provide exceptional administrative support to ensure seamless...
-
Warwick, Rhode Island, United States Thrive Behavioral Health Full timeAt Thrive Behavioral Health, we are committed to providing exceptional care and support to individuals with mental health and substance use disorders. As a Behavioral Support Specialist, you will play a critical role in helping us achieve this mission.About the RoleWe are seeking a highly motivated and compassionate individual to join our team as a...
-
Warwick, Rhode Island, United States West Bay Collaborative Full timeJob Title: Vocational Training and Community Support SpecialistLocation: West Bay CollaborativeAbout the JobWe are seeking a highly motivated and dedicated Vocational Training and Community Support Specialist to join our team at West Bay Collaborative.Job SummaryThe successful candidate will provide vocational training and community support services to...
-
Administrative Support Specialist
3 weeks ago
Warwick, Rhode Island, United States Greenwood Credit Union Full timeGreenwood Credit Union seeks an experienced Administrative Support Specialist to provide expert administrative assistance across various departments. This role requires a high degree of professionalism, discretion, and attention to detail.Job OverviewThis is a dynamic position responsible for coordinating board packages, minutes, and other confidential...
-
Healthcare Support Specialist
3 weeks ago
Warwick, Rhode Island, United States Care New England Health System Full timeWe are a nationally recognized healthcare provider, offering a wide range of medical services in a state-of-the-art facility. Our team is dedicated to delivering exceptional patient care and providing a supportive work environment.Job Summary:As a Certified Nursing Assistant, you will play a vital role in the care of our patients, performing various tasks to...
-
Developmental Disability Support Specialist
3 weeks ago
Warwick, Rhode Island, United States Community Residences Full timeJob OverviewWe are seeking a skilled Developmental Disability Support Specialist to join our team at Community Residences.Salary$36,000 - $40,000 per year, depending on experience.Job DescriptionThis role involves providing support and guidance to individuals with developmental disabilities in Day Program facilities. Key responsibilities...
-
Electronic Systems Integration Specialist
3 weeks ago
Warwick, Rhode Island, United States Army National Guard Full timeJob OverviewIn the Army National Guard, Signal Support Systems Specialists play a crucial role in ensuring seamless communication within military units. With a strong focus on integration and maintenance, this position is ideal for individuals with a passion for electronics and problem-solving.Key ResponsibilitiesMaintain and install radio and data...
-
Senior Packaging Design Specialist
2 days ago
Warwick, Rhode Island, United States BD Full timeAbout the RoleWe are looking for a Senior Packaging Design Specialist to support the development and commercialization of new products and line extensions at BD. This role requires strong technical skills and the ability to lead cross-functional teams.Candidates should have a strong background in packaging engineering, a B.S. degree in a relevant field, and...
-
Dedicated Healthcare Support Specialist
4 weeks ago
Warwick, Rhode Island, United States beBee Professionals Full time $28,000 - $35,000In the ever-evolving landscape of healthcare, beBee Professionals is seeking a compassionate Dedicated Healthcare Support Specialist to join our esteemed team in Warwick, United States.About the RoleAs a key member of our facility, you will provide essential care and support to patients, empowering them to maintain their independence and quality of life....