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Interface Coordinator
2 months ago
We are seeking a highly skilled Technical Liaison to join our team at Titan Technologies. As an Interface Coordinator, you will play a critical role in establishing and maintaining relationships with our customers and stakeholders.
Key Responsibilities- Customer Relationship Management: Establish and maintain a trusting customer relationship as the central point of contact and advisor for our customers from the specialist departments of our partner company, Hamburger Energiewerke, in IT matters.
- Technical Requirements Gathering: Gather technical requirements and implement them with internal and external IT solutions, as well as documenting them.
- Project Coordination: Plan and conduct regular coordination meetings with all internal and external (project) stakeholders.
- Technical Support: Provide technical support and expert implementation for IT projects.
- Tender Management: Plan and oversee tenders and manage GB IT services.
- Education: Completed (technical) university degree, preferably in a STEM field such as computer science or business informatics.
- Industry Knowledge: Good knowledge of relevant business processes and system landscapes in the energy industry, particularly in the context of meter-to-cash, customer service, and sales/CRM.
- Project Management: Experience in project management and managing projects and agile teams.
- SAP Implementation: Experience in implementing and supporting SAP systems.
- Communication Skills: Strong communication skills combined with assertiveness and diplomatic finesse.
- Problem-Solving: Solution-oriented and independent work style with cross-functional thinking and strong teamwork skills.
- Analytical Skills: Conceptual and analytical skills, as well as a structured and organized approach.
