Care Management Assistant
1 month ago
Job Summary: We are seeking a highly organized and detail-oriented Care Management Assistant to join our team at Hoag Memorial Hospital Presbyterian. The successful candidate will assist with the coordination of patient care, implement discharge plans, and communicate with insurance companies and healthcare providers.
Key Responsibilities:
- Assist with the coordination of patient care, including implementing discharge plans and communicating with insurance companies and healthcare providers.
- Perform essential duties to the provision of Care Management, including coordination of clinical utilization review and third-party payer notifications.
- Interact with representatives from insurance companies, health maintenance organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies.
- Display and practice a work-style reflecting the mission, vision, and values of the Care Management team, as well as the Organization.
- Participate in the continuous quality improvement process.
- Maintain a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventive maintenance.
Requirements:
- High-School graduate or equivalent.
- One-year administrative assistant or clerical experience.
- Self-directed individual with ability to prioritize multiple tasks and meet deadlines, excellent attention to detail, and maintain a high level of work quality.
- Strong team player with excellent oral, verbal, and presentation communication skills.
- Proven ability to interface with all customer levels (physicians, Organizational staff, insurance companies, patients, and family members).
- Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems.
- Basic knowledge of medical procedures and terminology.
Preferred Qualifications:
- Qualified bilingual or multilingual candidates.
Work Schedule: Sunday, Monday, Tuesday 8:00am-4:30pm
Hoag Memorial Hospital Presbyterian is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.
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