Insurance Support Specialist

2 weeks ago


Carmel, Indiana, United States Indiana Farm Bureau Full time

Insurance Customer Service Associate

Overview:

Join our team as an Insurance Customer Service Associate, where you will play a vital role in enhancing customer satisfaction through effective communication and support.

Key Responsibilities:

  • Engage directly with clients to provide comprehensive information about our insurance products and services.
  • Assist agents with marketing initiatives and manage office tasks, including appointment scheduling, insurance quoting, and call handling.
  • Identify and implement effective solutions to resolve customer inquiries, ensuring alignment with company policies.
  • Collaborate with various departments to facilitate efficient problem resolution.
  • Foster strong relationships with customers, consistently striving to meet their needs and expectations.
  • Utilize guidance to prioritize and manage tasks effectively, focusing on continuous improvement and operational efficiency.

Qualifications for Success:

  • High School diploma or equivalent required.
  • Willingness to obtain a Property and Casualty insurance license within two years of employment.
  • Previous experience in insurance or claims is advantageous.
  • Strong communication skills to address the diverse needs of our clientele.
  • Basic understanding of numerical concepts for handling transactions accurately.
  • Attention to detail and commitment to accuracy in all tasks.

Why Join Us?

  • We prioritize work/life balance and offer a supportive work environment.
  • Enjoy benefits such as paid vacation and sick leave.
  • Participate in our 401K plan with matching contributions.
  • Full-time position with a standard Monday to Friday schedule.
  • Opportunity for annual bonuses based on performance.
  • Engage in contests and incentives to enhance your work experience.
  • Benefits eligibility within a short period of employment.
  • Competitive compensation based on experience.
  • Collaborative team culture.
  • Paid volunteer opportunities to give back to the community.

Education:

High School diploma or equivalent required.

Job Category: Marketing

Job Type: Full-Time



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