Insurance Support Specialist
2 weeks ago
Insurance Customer Service Associate
Overview:
Join our team as an Insurance Customer Service Associate, where you will play a vital role in enhancing customer satisfaction through effective communication and support.
Key Responsibilities:
- Engage directly with clients to provide comprehensive information about our insurance products and services.
- Assist agents with marketing initiatives and manage office tasks, including appointment scheduling, insurance quoting, and call handling.
- Identify and implement effective solutions to resolve customer inquiries, ensuring alignment with company policies.
- Collaborate with various departments to facilitate efficient problem resolution.
- Foster strong relationships with customers, consistently striving to meet their needs and expectations.
- Utilize guidance to prioritize and manage tasks effectively, focusing on continuous improvement and operational efficiency.
Qualifications for Success:
- High School diploma or equivalent required.
- Willingness to obtain a Property and Casualty insurance license within two years of employment.
- Previous experience in insurance or claims is advantageous.
- Strong communication skills to address the diverse needs of our clientele.
- Basic understanding of numerical concepts for handling transactions accurately.
- Attention to detail and commitment to accuracy in all tasks.
Why Join Us?
- We prioritize work/life balance and offer a supportive work environment.
- Enjoy benefits such as paid vacation and sick leave.
- Participate in our 401K plan with matching contributions.
- Full-time position with a standard Monday to Friday schedule.
- Opportunity for annual bonuses based on performance.
- Engage in contests and incentives to enhance your work experience.
- Benefits eligibility within a short period of employment.
- Competitive compensation based on experience.
- Collaborative team culture.
- Paid volunteer opportunities to give back to the community.
Education:
High School diploma or equivalent required.
Job Category: Marketing
Job Type: Full-Time
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