Customer Service Specialist

2 weeks ago

Sacramento, California, United States Semios Full time
Job Description

At Semios, we're committed to helping farmers make data-driven decisions to improve sustainability and profitability. As a Customer Field Service and Support Specialist, you'll play a critical role in delivering exceptional support to our customers and Semios Territory Managers.

Key Responsibilities
  • Provide pre- and post-sales administrative support, including creating customer accounts, quotes, and sales orders.
  • Update and maintain internal systems for your assigned territory, ensuring accurate customer communications are logged within the CRM.
  • Initiate, coordinate, and execute customer renewals, both remotely and in person, working closely with local Territory Managers to ensure preparation activities are completed.
  • Create and execute service tickets for your assigned customers in a timely manner.
Customer Engagement and Support
  • Conduct onboardings with customers and their teams, both virtually and in person, providing continuous support to customers in your territory via phone, email, and in-app chat.
  • Attend trade shows and events, showcasing Semios' products and services to customers and prospects.
  • Document and relay product feedback and customer suggestions to the Semios team via appropriate channels.
  • Ensure customer engagement with Semios' tools via regular outreach, educating customers on the power of our products.
Internal Support
  • Support various company initiatives, collaborating with Sales Operations to ensure sales data in systems is complete and accurate.
  • Work closely with Finance, Grower Relations, and Channel teams to support sales growth and strategic initiatives.
  • Represent the customer's voice, championing best practices of customer onboarding, adoption, and product use experience.
Requirements
  • 2+ years of professional experience in customer onboarding, implementation, adoption, and technical support.
  • Highly tech-savvy, with the ability to quickly learn and adapt to new technologies and tools.
  • Familiarity working with software applications and data.
  • A magnetic personality and skill for winning customers' time and trust.
  • Superb listening and presentation skills to build and maintain customer relationships.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional support and building strong relationships with our customers. If you're a team player with a strong work ethic and a desire to make a meaningful impact, we encourage you to apply.

  • Customer Service Liaison

    3 weeks ago

    Sacramento, California, United States Pacific Staffing Employment Specialist Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Pacific Staffing Employment Specialist. As a Customer Service Representative, you will be the first point of contact for patients and customers, providing exceptional service and support.Key Responsibilities:Provide first point of...

  • Customer Service Liaison

    4 weeks ago

    Sacramento, California, United States Pacific Staffing Employment Specialist Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Pacific Staffing Employment Specialist. As a key member of our healthcare organization, you will provide exceptional customer service to patients and their families.Key Responsibilities:Provide first point of contact customer service...

  • Customer Service Driver

    3 weeks ago

    Sacramento, California, United States Luther Customer Care Center Full time

    Luther Customer Care Center is seeking a reliable and customer-focused Driver to join our team. As a Driver, you will be responsible for providing exceptional service to our customers by safely and efficiently transporting their vehicles. Key Responsibilities: * Operate a company-provided vehicle to pick up and deliver customer vehicles * Utilize a mobile...

  • Customer Service Specialist

    3 days ago

    Sacramento, California, United States Peach Tree Healthcare Full time

    Job Title: NS8 - Lead Customer Service SpecialistWe are seeking a highly skilled and experienced Lead Customer Service Specialist to join our team at Peach Tree Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and families, ensuring a positive and welcoming experience in...

  • Customer Service Specialist

    2 weeks ago

    Sacramento, California, United States Semios Full time

    About the RoleWe are seeking a highly skilled Customer Field Service and Support Specialist to join our team at Semios. As a key member of our sales and field services organization, you will be responsible for providing exceptional support to our customers and Territory Managers.Key ResponsibilitiesPre- & Post-sales Administrative SupportConduct pre-sale...

  • Customer Service Representative

    3 weeks ago

    Sacramento, California, United States City of Sacramento, CA Full time

    Job Title: Customer Service SpecialistJoin the City of Sacramento, CA team as a Customer Service Specialist and play a vital role in providing exceptional customer service to our community.Job Summary:We are seeking a highly skilled and experienced Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for...

  • Customer Service Representative

    3 weeks ago

    Sacramento, California, United States Pilot Freight Service Full time

    Job Summary:The Customer Service 1 role at Pilot Freight Services involves providing exceptional customer service by answering incoming calls, monitoring and responding to customer inquiries, and tracking shipments. This position requires strong communication and organizational skills, as well as the ability to multitask in a fast-paced environment.Key...

  • Customer Service Representative

    2 weeks ago

    Sacramento, California, United States Pilot Freight Service Full time

    Job Title: Customer Service 1Job Summary:Pilot Freight Services is seeking a full-time Customer Service Agent for our Sacramento, CA location.Responsibilities:Frequent and accurate communication with customers, cartage agents, and other station and company personnel.Provide rate quotes on shipments.Track and trace shipments progress and resolve any...

  • Customer Service Liaison

    4 weeks ago

    Sacramento, California, United States Corporation Service Company Full time

    About the Role:We are seeking a highly skilled Customer Service Liaison to join our Corporate team at Corporation Service Company. As a key member of our team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Provide timely and effective support to clients via phone, email, and in-person interactions.Respond to...

  • Customer Service Representative

    3 weeks ago

    Sacramento, California, United States City of Sacramento, CA Full time

    Job Title: Customer Service SpecialistJoin the City of Sacramento, CA team as a Customer Service Specialist and play a vital role in providing exceptional customer service to the public. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information on various services and programs offered by...

  • Customer Service Representative

    2 weeks ago

    Sacramento, California, United States Russell Tobin Full time

    Job Title: Customer Service Support SpecialistRussell Tobin's client, a leading financial services company, is seeking a highly skilled Customer Service Support Specialist to join their team in Sacramento, CA.Job Summary:The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely...

  • Customer Service Representative

    3 weeks ago

    Sacramento, California, United States City of Sacramento California Full time

    Job SummaryThis position plays a vital role in providing exceptional customer service and support to the community. As a Customer Service Specialist with the City of Sacramento California, you will be responsible for overseeing cashiering operations, managing cash control, and assisting with bank deposit batching and radio dispatching support.Key...

  • Customer Service Representative/ Data Entry Specialist

    4 weeks ago

    Sacramento, California, United States River City Staffing Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative/ Data Entry Specialist to join our team at River City Staffing. As a key member of our team, you will be responsible for providing exceptional customer service and data entry support to our clients in the mental health certification industry.Key...

  • Customer Service Representative

    3 days ago

    Sacramento, California, United States City of Sacramento California Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at the City of Sacramento California. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our citizens.Key ResponsibilitiesProvide technical public contact and record keeping services related to...

  • Customer Service Representative

    3 weeks ago

    Sacramento, California, United States The MORE Real Estate Group Full time

    About The MORE Real Estate GroupWe're a dynamic real estate company seeking a skilled customer service professional to join our team. As a Customer Service Specialist, you'll play a vital role in delivering exceptional experiences to our clients and customers.Key ResponsibilitiesEstablish and maintain strong relationships with clients and potential clients...

  • Janitorial Services Specialist

    1 week ago

    Sacramento, California, United States PH Janitorial Service LLC Full time

    Job OpportunityWe are seeking a reliable and detail-oriented Janitorial Services Specialist to join our team at PH Janitorial Service LLC. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and safety of our building.ResponsibilitiesMaintain a clean and safe environment by performing daily cleaning...

  • Customer Service Representative

    4 weeks ago

    Sacramento, California, United States City of Sacramento California Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at the City of Sacramento California. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process transactions and resolve problems related to...

  • Customer Service Representative

    4 weeks ago

    Sacramento, California, United States City of Sacramento California Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at the City of Sacramento California. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process transactions and resolve problems related to...

  • Customer Service Representative

    4 weeks ago

    Sacramento, California, United States European Wax Center Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our front desk team as a Sales and Guest Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, educating guests on our waxing services, and promoting our award-winning product line.Key ResponsibilitiesProvide...

  • Customer Service Ambassador

    4 weeks ago

    Sacramento, California, United States NMI Co. Full time

    The Client Support Specialist is a vital component of NMI Co.'s Sales and Customer Service team. The primary objective of this role is to consistently provide a high level of support and experience to clients, thereby maintaining relationships, generating revenue, growing the client base, and driving company growth.**Key Responsibilities:**Manage and service...