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Customer Service Representative

2 months ago

Sacramento, California, United States Pilot Freight Service Full time

Job Title: Customer Service 1

Job Summary:

Pilot Freight Services is seeking a full-time Customer Service Agent for our Sacramento, CA location.

Responsibilities:

  • Frequent and accurate communication with customers, cartage agents, and other station and company personnel.
  • Provide rate quotes on shipments.
  • Track and trace shipments progress and resolve any problems.
  • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner.
  • Update customer sheets.

Qualifications:

  • Must have some Customer Service background.
  • Must be detail-oriented.
  • Must have excellent computer and communication skills.
  • Must have the ability to multi-task in a high-paced environment.

Equal Opportunity Employer: Pilot Freight Services is an equal opportunity employer and welcomes applications from diverse candidates.

Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.