Retail Sales Specialist
1 week ago
Position Overview
The Sales Associate plays a crucial role in enhancing sales performance through a refined and professional approach to selling, showcasing product expertise, and nurturing customer relationships.
Key Responsibilities:
- Sales Performance: Interact with customers to drive sales on the sales floor and meet monthly sales objectives.
- Customer Service Excellence: Deliver exceptional service by presenting products, articulating their benefits, features, quality, pricing, and care instructions.
- Sales and KPI Achievement: Meet assigned sales goals and key performance indicators.
- Client Development: Actively cultivate a client database in accordance with CRM practices and outreach strategies.
Operational Duties:
Implement Visual Merchandising directives to ensure products are attractively displayed, well-organized, and accurately priced.
- Inventory Management: Handle merchandise transfers, receive stock, fulfill client orders, and conduct cycle counts.
- Training Participation: Engage in regular training sessions and team meetings focused on product knowledge, customer service, promotions, and visual merchandising.
- Keyholding Responsibilities: Maintain accurate cash handling records, conduct daily business reporting, and manage opening and closing procedures.
- Compliance: Adhere to health and safety regulations, as well as federal, state, and local laws.
- Standards Adherence: Follow all company policies including the Employee Handbook, Dress Code, and Boutique Operations Manual.
- Loss Prevention: Protect company assets and uphold loss prevention standards.
Employee Benefits:
Enjoy an employee discount and a bi-annual clothing allowance (subject to local tax regulations). Eligible full-time employees can access health, vision, and dental insurance benefits, along with a 401K contribution after the applicable waiting period.
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