Insurance Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer experiences and driving business growth.
Responsibilities- Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- Utilize a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Competitive hourly pay plus commission/bonus structure.
- Paid time off (vacation and personal/sick days).
- Flexible hours to accommodate your needs.
- Professional development opportunities to enhance your skills and career advancement.
- Abundant opportunities for career growth within our agency.
- License reimbursement to support your professional development.
- A genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- A collaborative spirit, thriving in a dynamic team environment.
We are a growth-oriented agency with a team of highly motivated individuals who are passionate about making a difference in the lives of others and bettering our community. Our team works hard to reach our goals together as a team and have fun while doing it.
We are committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
Our office is located in Cedar Park, TX, and we are open 8:30-5:30. We have 45 years of combined insurance experience in our office and have received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet.
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