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Customer Service Representative

2 months ago

Cedar Park, Texas, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports, ensuring seamless communication with the agent and other team members.
Requirements
  • Property & Casualty license (must be able to obtain prior to start date)
  • Life and Health license (must be able to obtain prior to start date)
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Self-motivated and detail-oriented with a strong work ethic
What We Offer
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Professional development assistance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing how you can contribute to our team's success.