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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our clients and helping us achieve our business goals.
Key Responsibilities- Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Use a customer-centric approach to educate clients about insurance options and provide personalized solutions.
- Work collaboratively with our team to achieve sales and customer satisfaction targets.
- Stay up-to-date with product knowledge and industry developments to provide expert advice to clients.
- Active Property and Casualty license
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills
- Ability to learn and adapt to new systems and processes
- Competitive salary and bonus structure
- Opportunities for professional development and growth
- Flexible scheduling and work-life balance
- Collaborative and dynamic work environment