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Customer Service Representative

2 months ago

Cedar Park, Texas, United States JT Reisdorph - State Farm Agency Full time
Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our clients and helping our business grow through value-based conversations and remarkable customer experiences.

Key Responsibilities:

  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Use a customer-focused approach to educate clients about insurance options and provide personalized solutions.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
  • Stay up-to-date on product changes, licensing requirements, and technical developments to provide expert advice to clients.

Requirements:

  • Property & Casualty license (must be able to obtain prior to start date)
  • Life and Health license (must be able to obtain prior to start date)
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Self-motivated and detail-oriented with a strong work ethic
  • Ability to learn and adapt to new systems and technologies

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional development and growth
  • Collaborative and dynamic work environment
  • Flexible scheduling and work-life balance