Verizon Customer Service Representative
2 weeks ago
We are a dynamic consulting sales and marketing firm, ProSol, helping our clients' popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
Job Summary:We are seeking a self-starter entry-level Verizon Customer Service Associate to assist with our firm's strategic and productive marketing and sales campaigns. Our ideal candidate will be responsible for executing our marketing and sales directives, being the brand's face and voice, and building quality relationships with new clientele.
Key Responsibilities:- Engage in communication with customers directly, providing expert product knowledge and educating them on their desired product inquiry.
- Research target markets to better identify and engage with new and existing customers, bolstering our sales pipeline.
- Communicate the features and benefits of specific products/services based on individualized needs.
- Overturn objections as necessary throughout the sales process and answer questions as they arise.
- Respond in a prompt, effective, and professional manner to all account inquiries.
- Attend regular product training sessions with other customer service team-mates and upper-level management.
- A High School Diploma or equivalent is required.
- 1-2 years of experience in a customer service or sales role is highly recommended.
- Excellent communication skills, both verbal and nonverbal.
- A tenacity and desire for growth and knowledge.
- A driven mindset with impeccable time management skills and a superior work ethic.
- Positive and professional demeanor while working with other Verizon Customer Service Associates and customers.
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