Senior Implementation Manager
4 weeks ago
Job Summary
HSBC is seeking a highly skilled Senior Implementation Manager to join our team. As a key member of our Global Payment Solutions team, you will be responsible for managing the end-to-end client implementation process, ensuring a seamless and efficient experience for our customers.
Key Responsibilities
- Manage the client implementation process from start to finish, ensuring timely and accurate delivery of services.
- Develop and maintain strong relationships with clients, sales teams, and internal stakeholders to ensure successful project outcomes.
- Collaborate with cross-functional teams to identify and implement process improvements, resulting in increased efficiency and customer satisfaction.
- Provide expert guidance and support to clients on commercial cash management products and services, ensuring they achieve their business goals.
- Stay up-to-date with industry trends and regulatory requirements, ensuring our clients receive the best possible service.
Requirements
- University degree and/or relevant training courses.
- In-depth knowledge of commercial cash management and electronic banking products.
- Proven ability to deliver creative and flexible customer solutions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Project management expertise, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer
HSBC offers a competitive salary and benefits package, including a robust wellness program, flexible work arrangements, and opportunities for professional development and growth.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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