Shift Manager

4 days ago


Lexington, Kentucky, United States Goodfellas Pizzeria Full time
Job Overview

At Goodfellas Pizzeria, we are seeking a highly skilled and experienced Shift Manager to lead our kitchen team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our kitchen, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and motivate a team of kitchen staff to achieve high levels of productivity and quality.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Inventory Management: Maintain accurate inventory levels, ordering supplies as needed to ensure that we have the necessary ingredients to meet customer demand.
  • Food Safety and Quality: Ensure that all food is prepared and served to the highest standards of quality and safety, adhering to all relevant health and safety regulations.
  • Training and Development: Provide training and coaching to kitchen staff to improve their skills and knowledge, ensuring that they are equipped to provide exceptional service to our customers.
  • Problem-Solving: Identify and resolve any issues that may arise in the kitchen, including equipment failures, supply chain disruptions, and customer complaints.
Requirements
  • Experience: Previous experience as a shift lead or manager in a fast-paced kitchen environment is highly desirable.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and lead a team. Strong problem-solving and analytical skills, with the ability to think on your feet and make sound decisions under pressure.
  • Education: A high school diploma or equivalent is required, with a degree in hospitality or a related field being an asset.
Benefits
  • Competitive Salary: A competitive salary and bonus structure, with opportunities for career growth and advancement.
  • Benefits Package: A comprehensive benefits package, including health insurance, paid time off, and retirement savings.
  • Opportunities for Advancement: Opportunities for career growth and advancement, with a clear path for progression to senior management roles.

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