Shift Manager

1 week ago


Lexington, Kentucky, United States Wendy's Full time

Job Summary

Wendy's is seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for supporting the General Manager in leading a team of crew members and ensuring the smooth operation of our restaurant.

Key Responsibilities

  • Leadership and Team Management
    • Train and supervise crew members to ensure they have the skills and knowledge to perform their jobs effectively
    • Monitor and reinforce food safety standards and procedures to maintain a clean and safe environment for customers
    • Interact with customers in a professional and courteous manner to ensure a positive dining experience
    • Execute cost control systems to optimize profitability and minimize waste
  • Employee Development and Engagement
    • Develop and implement training programs to enhance crew member skills and knowledge
    • Recognize and reward crew members for their achievements and contributions to the team
    • Conduct regular performance reviews to identify areas for improvement and provide feedback
  • Operational Excellence
    • Monitor and analyze sales data to identify trends and opportunities for growth
    • Develop and implement strategies to improve customer satisfaction and loyalty
    • Ensure that all restaurant operations are running smoothly and efficiently

Requirements

  • Must be at least 18 years old
  • Show proof of eligibility to work in the USA
  • Supervisor/manager experience in a related field
  • Consent to criminal, driving, and drug screening background check
  • Able to work rotating shifts, weekends, and holidays
  • Must have reliable transportation
  • Results-oriented and customer-focused

What We Offer

  • Competitive hourly rate
  • Monthly paid performance bonus
  • Medical and dental plans available
  • 401k (with company match)
  • Paid vacation days (after 1 year of service)
  • Annual performance reviews
  • Employee referral bonus
  • Recognition programs
  • Comprehensive training program with advancement potential based on performance

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