Work Order Coordinator
6 days ago
The Work Order Administrator plays a crucial role in creating and managing work orders for Onsite Safety Inc. The primary objective is to ensure timely and accurate data entry into our supply and field management software.
Key Responsibilities:
- Access customer portals to gather necessary job details and input data into the work order system.
- Process and verify work orders with precision, ensuring consistency between customer POs and internal records.
- Collaborate with CSRs, field teams, and the Sales department to resolve discrepancies and provide updates on work order statuses.
- Prepare and distribute reports on work orders, purchase orders, and job statuses as needed.
Requirements:
- High school diploma or equivalent.
- 1 year of customer support experience.
Preferred Qualifications:
- 1+ years of customer support experience.
- Proficient in document and spreadsheet software, field service management software, and supply chain management software.
- Ability to professionally convey information in a time-sensitive manner.
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