Bilingual Patient Care Coordinator

2 weeks ago


Oviedo, Florida, United States AdventHealth Full time
About the Role

We are seeking a highly skilled and compassionate Bilingual Patient Care Coordinator to join our team at AdventHealth Medical Group Central FL.

As a key member of our team, you will provide exceptional patient care and support to our patients and families. Your strong communication skills, both written and verbal, will enable you to effectively educate patients and families on pre-operative and post-operative care, as well as provide thorough explanations of procedures and treatments.

You will be responsible for scheduling surgical procedures, pre-admission testing, and serving as a liaison between patients and practice support staff. Your ability to prioritize work tasks, maintain a steady workflow, and follow through until tasks are complete will be essential in ensuring the smooth operation of our practice.

Responsibilities
  • Answers phones, schedules patient appointments, and triages patient phone calls
  • Reviews patient charts to ensure that all test results and correspondence are present prior to the physician seeing the patient
  • Obtains appropriate authorizations from patient's insurance carrier
  • Reviews appointment bookings and ensures preferences are given to patients in emergency situations
  • Maintains timely flow of patients
Requirements
  • High School Grad or Equivalent
  • 0 years of experience
  • Basic Life Support
  • Preferred experience: 1 year of medical physician office experience
  • Bilingual Spanish
About AdventHealth

AdventHealth is a place where you can thrive professionally and grow spiritually. We believe in the wholeness of each person and serve to uplift others in body, mind, and spirit. Our team is dedicated to providing exceptional patient care and support, and we are committed to creating a positive and inclusive work environment.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.



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