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Community Support Specialist

2 months ago

Washington, Washington, D.C., United States Hillcrest Children Center Full time
Job Overview

Position Summary:

The Community Support Specialist is dedicated to enhancing the mental well-being of individuals and addressing behavioral health challenges within the service population. This role involves direct engagement with adolescents, adults, or family units to deliver tailored support in navigating mental and emotional health issues. The Community Support Specialist plays a crucial role in facilitating clients' journey towards independence, promoting the use of community resources, and providing essential information and referral services related to mental health.

Key Responsibilities:

  • Delivers essential community support, care coordination, and therapeutic activities as outlined in the client’s treatment plan.
  • Empowers clients to develop skills and strategies for managing personal challenges, fostering recovery and resilience.
  • Maintains accurate and confidential treatment records and documentation promptly, ensuring compliance with service delivery timelines.
  • Collaborates with internal staff and external partners to conduct clinical assessments and formulate effective treatment plans.
  • Facilitates individual and group sessions to assist clients in overcoming dependencies and adapting to life changes through skill enhancement.
  • Acts as an advocate for clients, coordinating necessary services and addressing urgent issues during crises.
  • Engages with families, probation officers, law enforcement, and other stakeholders to share vital information throughout the treatment process.
  • Provides support to family members, helping them understand and assist clients effectively.
  • Refers clients and families to community resources or specialists as needed.
  • Assesses the effectiveness of services and monitors clients' progress towards their goals.
  • Complies with all applicable federal and local regulations governing behavioral health services and adheres to the organization's compliance standards.
  • May be required to work on weekends, holidays, and during on-call hours.
  • Performs additional duties as assigned.

Qualifications:

  • A Bachelor’s Degree (BA/BS) in a relevant field is preferred, or an equivalent combination of education and experience.
  • Experience with credible systems is highly desirable, along with proficiency in Microsoft Office applications.
  • Practical knowledge and skills in delivering various therapeutic techniques and skill-building interventions.
  • Commitment to high standards of excellence.
  • Exceptional written and verbal communication abilities.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to prioritize tasks and manage workflow effectively.
  • Flexibility and willingness to adapt to changing priorities with enthusiasm.
  • Capacity to work independently and collaboratively within diverse teams.
  • Excellent interpersonal skills.
  • Sound judgment and decision-making capabilities.
  • Creative and innovative team player.
  • Bilingual abilities are a plus.
  • Demonstrated competence in managing emergencies.
  • Able to collaborate with multiple health professionals in a dynamic environment with tact and professionalism.
  • Must meet established productivity benchmarks.
  • Strong documentation skills using electronic medical records.
  • Able to communicate effectively with individuals from various backgrounds.

Thank you for considering a position with Hillcrest Children and Family Center. Due to the volume of applications, only selected candidates will be contacted for interviews.