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Customer Service Ambassador

4 weeks ago

New Haven, Connecticut, United States ArtToFrames Full time

About ArtToFrames

ArtToFrames is a family-owned business dedicated to providing handmade custom framing products with a focus on tradition, value, and craftsmanship.

Job Description

This is a full-time on-site role for a Customer Service Representative at ArtToFrames. The Customer Service Representative will be responsible for providing exceptional service to customers, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving skills.

Key Responsibilities

  • Provide exceptional customer service and support
  • Ensure customer satisfaction and resolve issues effectively
  • Develop strong interpersonal and communication skills
  • Work collaboratively with the team to achieve customer satisfaction
  • Stay up-to-date with CRM systems and Microsoft Office suite

Requirements

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Customer Satisfaction and Customer Experience expertise
  • Strong interpersonal and communication skills
  • Ability to empathize and resolve customer issues effectively
  • Attention to detail and problem-solving abilities
  • Experience in a similar role is a plus

About Us

At ArtToFrames, we believe that custom framing should be simple, accessible, and durable. We offer high-quality products at a fraction of the price of traditional frame shops.