Customer Service Ambassador

4 weeks ago


New London, Connecticut, United States LAZ Parking LTD, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and customers, ensuring a positive experience for all interactions.

Key Responsibilities
  • Provide exceptional customer service to clients and customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain relationships with clients and customers, understanding their needs and preferences to deliver tailored solutions.
  • Collaborate with internal teams to ensure seamless communication and coordination, driving business results and customer satisfaction.
  • Stay up-to-date on company policies and procedures, communicating changes and updates to clients and customers as needed.
  • Perform administrative tasks, including data entry, reporting, and record-keeping, to support the smooth operation of the team.
Requirements
  • High school diploma or equivalent required; degree in a related field preferred.
  • Strong customer service experience, with a proven track record of delivering exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and customers.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Basic computer skills, including proficiency in Microsoft Office applications.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including competitive compensation, comprehensive training, and opportunities for growth and development. We are committed to creating a positive and inclusive work environment, where all employees feel valued and supported.

LAZ Parking is an equal opportunity employer, dedicated to providing equal employment opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated, or any other characteristic protected by federal, state, or local law.



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