Customer Service Representative
3 weeks ago
About the role at Global Channel Management: Customer Service Specialist
Key Responsibilities:
- Provide timely and professional responses to customer inquiries via phone
- Process customer orders efficiently and accurately
- Communicate additional promotions and services offered by Global Channel Management
- Complete reports as assigned
- Demonstrate commitment to one call resolution
- Effectively communicate with customers to resolve issues
Requirements:
- 1+ years of customer service or call center experience
- Ability to type at least 35 wpm and 10-key by touch
- Proficient communication skills via email or chat
- Ability to multitask
- Availability to work 6-3pm or 7-4pm PT
- Onsite work required
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