Customer Service Representative

3 weeks ago


Grants Pass, Oregon, United States Global Channel Management Full time

About the role at Global Channel Management: Customer Service Specialist

Key Responsibilities:

  • Provide timely and professional responses to customer inquiries via phone
  • Process customer orders efficiently and accurately
  • Communicate additional promotions and services offered by Global Channel Management
  • Complete reports as assigned
  • Demonstrate commitment to one call resolution
  • Effectively communicate with customers to resolve issues

Requirements:

  • 1+ years of customer service or call center experience
  • Ability to type at least 35 wpm and 10-key by touch
  • Proficient communication skills via email or chat
  • Ability to multitask
  • Availability to work 6-3pm or 7-4pm PT
  • Onsite work required


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