Customer Service Representative
1 month ago
Job Summary
We are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our accounts, processing orders, and ensuring timely and efficient resolution of customer inquiries.
Key Responsibilities
- Answer calls in a timely and professional manner
- Provide excellent customer service to our accounts, resolving issues and addressing concerns in a courteous and efficient manner
- Process orders from phone calls or emails, ensuring accuracy and attention to detail
- Complete reports as assigned, providing detailed and actionable insights to support business growth
- Effectively communicate additional promotions and services offered by Global Channel Management
Requirements
- 1+ years of customer service or call center experience
- Ability to communicate effectively via email or chat in a professional manner
- Strong multitasking and time management skills
- Ability to work a standard 6-3pm or 7-4pm PT schedule, with occasional flexibility as needed
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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