Customer Service Representative

1 month ago


Grants Pass, Oregon, United States Global Channel Management Full time

Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our accounts, processing orders, and ensuring timely and efficient resolution of customer inquiries.

Key Responsibilities

  • Answer calls in a timely and professional manner
  • Provide excellent customer service to our accounts, resolving issues and addressing concerns in a courteous and efficient manner
  • Process orders from phone calls or emails, ensuring accuracy and attention to detail
  • Complete reports as assigned, providing detailed and actionable insights to support business growth
  • Effectively communicate additional promotions and services offered by Global Channel Management

Requirements

  • 1+ years of customer service or call center experience
  • Ability to communicate effectively via email or chat in a professional manner
  • Strong multitasking and time management skills
  • Ability to work a standard 6-3pm or 7-4pm PT schedule, with occasional flexibility as needed

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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