Customer Service Delivery Driver

1 month ago


Grants Pass, Oregon, United States Sherwin-Williams Full time
About the Role

This position plays a vital role in delivering exceptional customer service and ensuring timely product delivery to our wholesale and retail customers.

Key Responsibilities
  • Provide excellent sales service to customers, determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with company policies and procedures.
  • Assist customers in person and over the phone, ensuring high levels of customer satisfaction.
  • Deliver products to customers in a safe and timely manner, using company vans or pick-up trucks.
  • Maintain precise work order files and formulas, and pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications, and load, transport, and deliver items to customers in a safe and timely manner.
  • Assist with loading and unloading items from vehicles, and maintain the store vehicle, alerting the supervisor to repair and servicing needs.
  • Adhere to assigned routes and follow time schedules, and comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle.
  • Prepare reports and other documents relating to deliveries, and operate equipment and machines, such as cars, trucks, forklifts, etc.
Requirements
  • Must be at least 21 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint related products.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.
About Us

At Sherwin-Williams, we believe in careers that grow with you. We provide opportunities for our employees to explore their curiosity and drive us forward. We value the unique talents and abilities from all backgrounds and characteristics.

We are an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.



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