Client Access Representative

5 days ago


Denver, Colorado, United States Colorado Coalition for the Homeless Full time
Job Summary

We are seeking a highly skilled and compassionate Client Access Representative to join our team at the Colorado Coalition for the Homeless. As a key member of our multi-disciplinary care team, you will play a vital role in ensuring seamless access to healthcare services for our clients.

Key Responsibilities
  • Register and schedule clients for health-related services, maintaining accurate records and confidentiality in accordance with state and federal regulations.
  • Work collaboratively with clinicians to track clinical requirements and notify them of updates as needed.
  • Perform health record maintenance, including archiving, destruction, scanning, and indexing of health information.
  • Ensure compliance with HIPAA and confidentiality laws by sending and receiving requests for disclosure of protected health information.
  • Provide exceptional customer service, answering client questions and concerns while directing them to appropriate services and resources.
  • Assist with administrative and health operation tasks as needed, including data entry, copying, and faxing.
Requirements
  • High school diploma or equivalent degree required.
  • Previous customer service, front desk, or medical office experience preferred.
  • Bilingual English/Spanish speaking highly preferred.
What We Offer

We offer a competitive hourly rate, a dynamic work environment, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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