Customer Service Ambassador

2 weeks ago


Deerfield Beach, Florida, United States Mr Rooter Plumbing Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Mr. Rooter Plumbing:

Mr. Rooter Plumbing is a leading provider of plumbing services, dedicated to delivering exceptional customer service and quality workmanship. We are committed to building long-term relationships with our customers and employees, and we are seeking individuals who share our values and passion for customer service.



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