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Sales Coordinator
2 months ago
As a Sales Coordinator at Hotel Tonnelle TributePortfolio, you will play a vital role in assisting the Director of Sales and Sales Managers in achieving customer satisfaction by performing administrative duties related to guest and hotel communications. You will also be responsible for light selling duties to small groups and functions, working closely with the Director of Sales to handle small groups and meetings.
Responsibilities- Assist in maintaining sales files and accounts coverage program
- Qualify incoming inquiry calls and ensure accurate and timely responses
- Prepare sales contracts, BEOs, correspondence, reports, and other documents as needed
- Maintain lead log and lead statistics for strategic outbound sales
- Assist in creative projects, including proposals, direct mail pieces, and special events
- Ensure effective communication and paper flow within the department and to other departments
- Quote prices for meeting inquiries and work with Sales leadership to handle small groups and meetings
- Distribute BEOs, changes, rooming lists, signed contracts, and revisions to appropriate departments
- Assist guests and clients with small changes and requests, and complete necessary paperwork
- Conduct site inspections as needed
- Enter group pickup and preferred production in sales pro daily and monthly
- Maintain constant paper flow of thank you letters for groups and functions, and distribute accordingly
- Monitor and order office supplies and sales collateral
- Call clients for guarantee numbers for functions, create and close house accounts, and complete AV orders
- Organize in-house deliveries, amenities, welcome letters, transportation schedules, and other tasks as needed
- Attend Sales Meetings and take minutes, type, and distribute accordingly
- High School diploma or equivalent required; College coursework in a related field preferred
- Experience in a hotel or related field preferred
- Ability to type 55 wpm
- Proficient with Microsoft operating systems, OnQ, and Sales Pro Enterprise
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high-pressure situations
- Must maintain composure and objectivity under pressure
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need
- Must be effective at listening, understanding, clarifying, and resolving concerns and issues raised by coworkers and guests
- Must be able to work with and understand financial information and data, and basic arithmetic functions
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package, including:
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
Hotel Tonnelle TributePortfolio is a dynamic and growing company, and we offer a range of benefits to support the well-being and success of our associates. We are committed to providing a positive and inclusive work environment, and we encourage applications from diverse candidates.