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Seasonal Plant Operations Coordinator

2 months ago

Medford, Oregon, United States Amcon Concrete Products LLC Full time

Amcon Concrete Products LLC

Position: Plant Support Specialist - Seasonal

Location: Medford, MN

Overview

This role serves as a vital link between customers, suppliers, sales representatives, and plant staff to ensure a smooth, prompt, and precise order fulfillment process while enhancing customer satisfaction.

Key Responsibilities

  1. Manage incoming calls and route them to the appropriate team members.
  2. Coordinate with Contract Haulers to assign delivery tasks as necessary.
  3. Oversee dispatch operations to ensure optimal service levels, utilizing both company vehicles and contracted carriers.
  4. Prepare and maintain essential documentation, including pick tickets and delivery tickets, while keeping accurate records of silo tracking.
  5. Digitally archive completed and signed delivery documents, ensuring proper organization of pick and delivery tickets.
  6. Provide exceptional customer service by addressing inquiries regarding shipments and order statuses.
  7. Process orders received via phone or fax for various products.
  8. Collaborate with the payroll department to ensure accurate submission of timekeeping records.
  9. Work closely with sales teams to enhance delivery performance and exceed client expectations.
  10. Manage inventory of office and safety supplies, as well as monitor and assist in the procurement of raw and miscellaneous materials.
  11. Conduct inventory reconciliations as required.
  12. Perform additional duties as assigned by management.

Qualifications

A High School Diploma or equivalent GED is required. Experience in dispatching or customer service within the construction materials sector is preferred. Candidates should demonstrate self-motivation and the ability to thrive in a fast-paced environment. Adherence to company safety protocols and the ability to follow instructions are essential.

Company Overview

Amcon Concrete Products, LLC operates as the concrete block manufacturing division of TCC Materials, providing services year-round to customers across the Midwest region.

Equal Employment Opportunity

We are dedicated to offering Equal Employment Opportunities to all employees and applicants.