Customer Service Ambassador

6 days ago


Bradenton, Florida, United States Inspired Living at Lakewood Ranch Full time

Job Title: Customer Service Ambassador

 

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador at Inspired Living at Lakewood Ranch. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.

 

Responsibilities:
  • Main Responsibilities:
  • Provide top-notch customer service to residents, families, visitors, and employees, ensuring a positive experience through proactive assistance with questions or problems.
  • Greet all visitors and answer incoming calls in a professional and respectful manner.
  • Monitor entry areas, directing visitors and guests as necessary, while also managing resident communications, including forwarding and taking messages.
  • Manage lobby appearance, maintaining cleanliness and neatness, creating a comfortable inviting space for residents and guests.
  • Sales & Marketing:
  • Process inquiries, connecting callers or visitors with relevant team members.
  • Respond to inquiries and/or tours when senior management is unavailable.
  • Support marketing efforts by facilitating community tours, showcasing amenities, and promoting activities.
  • Business Office:
  • Assist with new resident documentation processing.
  • Maintain resident files and documentation while upholding confidentiality standards.

 

Requirements:
  • Bachelor's degree preferred; High School Diploma or equivalent required.
  • 6 months of experience in a receptionist role or similar function.
  • Microsoft Word and Excel proficiency desired.
  • Excellent verbal and written communication skills.

 

Earn an estimated $40,000 - $50,000 per year, depending on your qualifications and experience. At Inspired Living at Lakewood Ranch, we prioritize employee growth and offer opportunities for career advancement.

 

We pride ourselves on fostering a culture of respect, empathy, and inclusivity. If you're passionate about delivering world-class customer service and committed to making a difference in people's lives, apply today



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