Guest Services Associate
1 week ago
Cal Poly Pomona Enterprises Employment Services
POSITION OVERVIEW: Under general oversight, the Front Desk Crew Member plays a vital role in supporting various operational tasks. This role is tailored to enhance customer service capabilities, foster teamwork, and encourage professional development.
KEY RESPONSIBILITIES:
- Engage in a variety of duties including administrative tasks, tutoring, research assistance, dishwashing, food preparation, serving meals, managing cash transactions, custodial work, and inventory management.
- Exhibit a blend of technical proficiency and interpersonal skills, demonstrating the ability to work autonomously as well as collaboratively within a team setting.
- Prepare necessary documentation and materials as required.
- Deliver exceptional customer service, manage confidential information appropriately, prioritize tasks effectively, and oversee multiple projects with a high degree of accuracy.
- Assist individuals through various communication channels including phone, email, or in-person interactions.
- Contribute to special projects as needed.
- Maintain regular communication with supervisors regarding work progress and task completion.
- Collaborate effectively with staff across all levels in a diverse and inclusive environment.
- Conduct oneself with integrity, respect, and courtesy at all times, honoring individuals from diverse backgrounds and experiences.
- Foster mutual respect among peers and uphold the values of the organization.
- Demonstrate commitment to student leadership and development.
- Adhere to a consistent work schedule.
- A high school diploma or equivalent educational qualification is mandatory.
The Foundation also supports nearly 1,100 programs and scholarships each year, contributing significantly to campus initiatives and community engagement. Additionally, it administers grants, enhances campus security, and backs several university publications, contributing over $1 million annually to Cal Poly Pomona.
Cal Poly Pomona Enterprises, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Foundation may provide reasonable accommodations to qualified individuals with disabilities and encourages open discussions regarding potential accommodations.
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Guest Services Associate
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Pomona, California, United States Cal Poly Pomona Foundation, Inc. Full timeCal Poly Pomona Enterprises Employment ServicesPOSITION OVERVIEW: Under general oversight, the Guest Services Associate is tasked with a variety of responsibilities aimed at enhancing customer interactions. This role is structured to cultivate customer service expertise, teamwork skills, and promote professional development.KEY RESPONSIBILITIES: Engage in a...
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Guest Services Associate
1 week ago
Pomona, California, United States Cal Poly Pomona Foundation, Inc. Full timeCal Poly Pomona Enterprises Employment ServicesPOSITION OVERVIEW: Under general supervision, the Guest Services Associate is tasked with supporting various operational functions. This role is crafted to enhance customer service capabilities, promote teamwork, and encourage professional development.KEY RESPONSIBILITIES (a glimpse of the diverse tasks...
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Guest Services Associate
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