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Crowd Management Specialist

2 months ago

Pomona, California, United States Allied Universal Event Services Full time
Overview

Allied Universal Event Services, a leading provider of crowd management and event staffing solutions in North America, offers dynamic career opportunities that place you at the heart of event experiences. Join a dedicated team that supports numerous entertainment venues, including sports arenas, concerts, and convention centers, throughout the year. Enjoy the convenience of part-time employment that accommodates your schedule. Our roles come with various benefits based on your hours worked in Event Staff positions.

Job Description

We are currently seeking Crowd Management Specialists to assist with events.

PART-TIME OPPORTUNITY

Weekly compensation

Flexible scheduling options

Compensation starts at $16.00 per hour without a guard card

$17.00 per hour with a guard card - FREE training and financial support available for licensing

No prior experience necessary

As a Crowd Management Specialist, you will be responsible for ensuring the safety and security of guests by checking bags, enforcing access protocols, and implementing policies to create a secure environment while delivering exceptional customer service.

KEY RESPONSIBILITIES: The following duties are essential to fulfill the role effectively. Additional tasks may be assigned as needed.

  • Assist in all phases of event preparation and execution.
  • Facilitate proper entry into venues, which may include ticket collection, wristband verification, and directing guest traffic.
  • Conduct guest screenings upon entry through bag checks, metal detection, and ID verification.
  • Safeguard guests, staff, and venue assets by monitoring for security breaches at critical points.
  • Respond promptly to crowd control challenges and provide assistance for guests when necessary.
  • Understand and adhere to the policies and regulations of various venues and events.
  • Greet guests warmly as they arrive and express gratitude as they depart.
  • Offer guests helpful directions and recommendations to enhance their overall experience.

QUALIFICATIONS: To excel in this role, candidates must meet the following criteria:

  • Must be at least 18 years old.
  • High school diploma or equivalent is required.
  • Licensing requirements may vary based on local laws and regulations.
  • Successful completion of a background check and a post-offer drug/alcohol test may be required.
  • Professional demeanor with strong judgment and discretion.
  • Availability to work overtime as needed.
  • Excellent verbal and written communication skills.
  • Able to collaborate effectively with team members and clients.

BENEFITS:

  • Flexible part-time scheduling under 30 hours per week to align with your personal goals.
  • 401(k) retirement plan.
  • Sick leave benefits.
  • Ongoing paid training and opportunities for career advancement.
  • Employee discounts through our perks program at various restaurants and entertainment venues.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.