Current jobs related to Guest Services Representative - Pomona, California - Aimbridge Hospitality
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopWe are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences by:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest...
-
Customer Service Representative
4 weeks ago
Pomona, California, United States Domino's Pizza LLC Full timeCustomer Service Representative at Domino's Pizza LLCWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...
-
Guest Service Team Associate
2 weeks ago
Pomona, California, United States Wingstop Restaurants Full timeDeliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone calls in a friendly and welcoming mannerProviding exceptional service by taking and...
-
Overnight Customer Service Representative
3 days ago
Pomona, California, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience in our Judgement Free Zone.Key...
-
Overnight Customer Service Representative
7 days ago
Pomona, California, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience in our Judgement Free Zone.Key...
-
Customer Service Representative
4 weeks ago
Pomona, California, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopWe're looking for a talented Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you'll be responsible for delivering exceptional service to our guests, ensuring they have a positive and authentic experience every time they visit.Key Responsibilities:Act as the face and voice...
-
Customer Service Representative
3 days ago
Pomona, California, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items efficiently. Additionally, you will make...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Target Full timeBe a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Key Responsibilities:Provide exceptional customer service by greeting every...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...
-
Customer Service Representative
3 weeks ago
Pomona, California, United States U-Haul Full timeU-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider joining the U-Haul team as a Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Symmetry Financial Group - Gary Uyemura Full timeUnlock Your Earning PotentialAre you ready to build a successful career in the life insurance industry? Do you want to earn uncapped commissions and achieve financial freedom?Symmetry Financial Group - Gary Uyemura is seeking ambitious individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemClean, prepare, and maintain the front of the storeEnsure orders are organized and accurateWhat We...
-
Customer Service Representative
4 weeks ago
Pomona, California, United States Dynamic Office & Accounting Solutions Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and personable Customer Service Representative to join our team at Dynamic Office & Accounting Solutions. As a key member of our customer-facing team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
4 weeks ago
Pomona, California, United States John Edgar - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Barney Storms - State Farm Agent, you will play a key role in providing exceptional service to our customers and helping them achieve their insurance goals.Responsibilities:Establish and maintain...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Dynamic Office & Accounting Solutions Full timeJob Title: Customer Service RepresentativeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Dynamic Office & Accounting Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong...
-
Customer Service Representative
2 days ago
Pomona, California, United States El Pollo Loco Full timeEl Pollo Loco Service Team Member Job SummaryAs a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include:Greeting and assisting customers with their orders in a friendly and helpful manner.Processing and...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States U-Haul Full timeU-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider joining the U-Haul team as a Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join...
-
Customer Service Representative
7 days ago
Pomona, California, United States El Pollo Loco Full timeEl Pollo Loco Team Member Job SummaryAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include greeting and assisting customers with their orders, processing and assembling customer orders efficiently, and applying...
-
Store Customer Service Representative
2 days ago
Pomona, California, United States The Kroger Company Full timeThe Kroger CompanyOverviewWe're seeking a Store Customer Service Representative to join our team. As a representative, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Job DescriptionAs a Store Customer Service Representative, you'll be the face of our company, interacting with...
-
Customer Service Representative
2 weeks ago
Pomona, California, United States Dynamic Office & Accounting Solutions Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Dynamic Office & Accounting Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to incoming calls and emails from...
Guest Services Representative
2 months ago
Job Overview
The Front Desk Agent plays a crucial role in providing a warm welcome and seamless check-in experience for guests. This position is essential in ensuring that guests receive exceptional service throughout their stay, including handling reservations and managing guest accounts efficiently.
Key Responsibilities
- Welcome and register guests, ensuring a friendly and professional demeanor at all times.
- Manage reservations, including modifications and cancellations, while maintaining accurate records.
- Perform hotel operator and concierge duties, assisting guests with inquiries about services and local attractions.
- Deliver attentive and courteous service to enhance guest satisfaction and loyalty.
- Handle check-ins and check-outs efficiently, ensuring all guest accounts are settled accurately.
- Maintain a thorough understanding of hotel policies, procedures, and amenities to provide informed assistance to guests.
- Utilize the Front Desk computer system effectively to manage guest information and requests.
- Communicate effectively with team members and other departments to ensure a smooth operation.
Qualifications
- High School diploma or equivalent is required; coursework in hospitality or related fields is a plus.
- Previous experience in a hotel or customer service role is preferred.
- Possess a positive attitude and a strong desire to provide outstanding service.
- Ability to multitask, pay attention to detail, and solve problems effectively.
- Strong communication skills, both verbal and written.
- Proficient in basic arithmetic and able to handle financial transactions accurately.
- Familiarity with Microsoft Office Suite is beneficial.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Work Environment
The Front Desk Agent will work in a dynamic hotel environment, interacting with guests and team members regularly. The role requires maintaining a professional appearance and adhering to company standards.
Company Overview
Aimbridge Hospitality is a leading third-party hotel management company, overseeing a diverse portfolio of hotels across various brands and locations. Our commitment to excellence and guest satisfaction drives our success, and we value the contributions of our dedicated associates.
