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Room Service Coordinator

2 months ago

Dallas, Texas, United States Harwood Hospitality Group Full time
{"title": "Order Taker", "description": "Job Summary

The Order Taker will be responsible for taking room service orders over the phone, answering questions on menu selections, and coordinating with kitchen staff. They will also be responsible for answering guest questions or concerns regarding wine and notifying guests and management of delays in service delivery.

Key Responsibilities
  • Answer room service phone calls and take orders from guests.
  • Coordinate with kitchen staff to ensure timely delivery of orders.
  • Answer guest questions or concerns regarding wine and other menu items.
  • Notify guests and management of delays in service delivery.
  • Perform other tasks as assigned by the immediate supervisor.
Requirements
  • Minimum of 1 year experience in a similar role in a five-star hotel industry.
  • Excellent communication skills.
  • Ability to work overnight schedule, including weekends and holidays.
  • Flexibility to work in other areas when required by the immediate supervisor.

We are looking for a highly organized and detail-oriented individual to join our team as an Order Taker. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply.

", "company": "Harwood Hospitality Group"}