Professional Mortgage Servicing Representative

7 days ago


Phoenix, Arizona, United States TEKsystems Full time

We are seeking a Professional Mortgage Servicing Representative to join our team. This role involves taking inbound calls from mortgage borrowers regarding payment, escrow, and general mortgage servicing questions.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of mortgage services.

Key Responsibilities:

  • Taking inbound calls from mortgage borrowers
  • Addressing customer inquiries and concerns regarding payments, escrow, and mortgage services
  • Utilizing internal software platforms to efficiently manage customer interactions
  • Maintaining accurate records of customer interactions
  • Meeting performance expectations and exceeding customer satisfaction targets

About the Role:

This is a fully onsite position in Phoenix, AZ. The successful candidate will have the opportunity to work with a dynamic team and contribute to the success of our company.

What We Offer:

  • A competitive salary range of $20.00 - $21.00 per hour
  • A comprehensive benefits package including medical, dental, and vision insurance
  • A 401(k) retirement plan with pre-tax and Roth post-tax contributions available
  • Life insurance, short-term and long-term disability coverage, and a health spending account
  • Transportation benefits and an employee assistance program

Requirements:

To be considered for this role, you will need to have a strong understanding of mortgage services, excellent communication skills, and the ability to work in a fast-paced environment. You will also need to be able to maintain accurate records of customer interactions and meet performance expectations.



  • Phoenix, Arizona, United States AFC Mortgage Full time

    Company Overview">AFC Mortgage is a growing mortgage brokerage dedicated to helping individuals and families achieve homeownership and build wealth through real estate.We pride ourselves on providing expert guidance, personalized service, and a range of loan products that cater to our clients' unique financial needs.Our team focuses on making a difference in...


  • Phoenix, Arizona, United States AFC Mortgage Full time

    Job Description">AFC Mortgage is seeking a skilled Residential Mortgage Specialist to join our team in Sacramento.This role is ideal for a driven individual with a passion for helping others achieve their homeownership goals.The successful candidate will have experience in mortgage loan origination, preferably within a brokerage environment, and possess a...


  • Phoenix, Arizona, United States Mutual of Omaha Mortgage Full time

    About the RoleThis is an exciting opportunity to join Mutual of Omaha Mortgage as a call center representative. You will be working in a fast-paced environment, interacting with customers to provide exceptional service and support.Key ResponsibilitiesManage a high volume of inbound and outbound calls.Utilize strong communication skills to build rapport with...


  • Phoenix, Arizona, United States CrossCountry Mortgage Full time

    Loan Officer Assistant Role OverviewWe are seeking a detail-oriented and customer-focused Loan Officer Assistant to support our team in providing an exceptional experience for clients throughout the loan process. The ideal candidate will have experience working with borrowers, running credit reports, calculating income, and navigating loan processing...


  • Phoenix, Arizona, United States TEKsystems Full time

    About the RoleWe are seeking a skilled Mortgage Customer Service Representative to join our team in Phoenix, AZ.In this role, you will be responsible for answering calls from mortgage borrowers with inquiries about payments, escrow, and general mortgage services.Key Responsibilities:Answering customer inquiries and resolving issues related to mortgage...


  • Phoenix, Arizona, United States CornerStone Staffing Full time

    Mortgage Processing ProfessionalA reputable law firm dedicated to representing financial institutions and investors requires an Administrative Professional with foreclosure and mortgage expertise to review accounts, conduct audits, verify documentation, and process postponements. This self-directed role demands attention to detail, strong initiative, and...


  • Phoenix, Arizona, United States CrossCountry Mortgage Full time

    Job OverviewCrossCountry Mortgage is a full-service lender that provides more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable.We are seeking a highly skilled Loan Officer Assistant to join our team. This individual will be responsible for assisting Loan Officers with completed...


  • Phoenix, Arizona, United States CornerStone Staffing Full time

    Mortgage Processing Job OpportunityWe are currently seeking an experienced Administrative Professional to manage high-volume foreclosure accounts in Phoenix, AZ. This role requires strong initiative, attention to detail, and adaptability in a fast-paced environment.Key responsibilities include reviewing accounts in foreclosure, conducting audits for bid...


  • Phoenix, Arizona, United States Mutual of Omaha Mortgage Full time

    About UsMutual of Omaha Mortgage exists for the benefit of our customers, driven by hometown values and a commitment to being responsible and caring for each other. Our team is committed to educating retirees and their families on the value of a reverse mortgage, a product designed to utilize the equity in their home as a means to assist a peaceful and...


  • Phoenix, Arizona, United States Mutual of Omaha Mortgage Full time

    Job OverviewMutual of Omaha Mortgage, a Fortune 300 Company, is seeking an experienced Senior Reverse Mortgage Loan Processor to join our team. This role involves managing and processing a full pipeline of mortgage loan files, ensuring regulatory compliance and completeness, and utilizing FHA Connection to update loan data.The ideal candidate will have a...


  • Phoenix, Arizona, United States Mutual of Omaha Mortgage Full time

    Seeking highly skilled call center representatives to join our team at Mutual of Omaha Mortgage. As the voice of our company, you will interact with valued customers who have expressed interest in our products and services.Job ResponsibilitiesHandle a large volume of warm inbound and outbound calls in a timely manner.Read scripts verbatim for products and...


  • Phoenix, Arizona, United States Sunflower Bank, N.A. Full time

    Sunflower Bank is seeking a dedicated Mortgage Loan Originator to join our team. As a key member of our mortgage department, you will be responsible for driving growth and revenue through effective loan origination and sales.This is an exciting opportunity for individuals who are passionate about building relationships and providing exceptional customer...


  • Phoenix, Arizona, United States Valon Full time

    We are revolutionizing homeownership with cutting-edge technology. Our team of experts in mortgage servicing is dedicated to providing seamless and efficient processes for homeowners and lenders.About ValonAt Valon, we're transforming the industry by making homeownership easier, more secure, and financially savvy. Our diverse team of engineers, operators,...


  • Phoenix, Arizona, United States Sunflower Bank, N.A. Full time

    At Sunflower Bank, N.A., we're seeking a talented Mortgage Loan Originator to join our team. As a key member of our mortgage division, you will be responsible for originating and developing leads for mortgage loans through branches, realtors, and builders.The ideal candidate will possess excellent communication skills, both verbally and in writing, and have...


  • Phoenix, Arizona, United States Servbank Full time

    Company Overview">Servbank is a banking institution with local roots and national reach, founded in 1994. Our commitment to community-orientation ensures that we provide exceptional service to our customers.">About the Role">We are seeking an experienced Mortgage Servicing Operations Specialist to join our team. This is a challenging opportunity for...


  • Phoenix, Arizona, United States Servbank Full time

    Job Title: Mortgage Accounting ManagerWe are seeking a highly skilled Mortgage Accounting Manager to join our team at Servbank. The successful candidate will have a strong background in mortgage servicing accounting and be able to oversee the development and execution of special projects and processes within the department.The salary for this role is...


  • Phoenix, Arizona, United States First Western Full time

    Job OverviewWe are seeking a highly motivated and experienced Mortgage Loan Originator to join our team at First Western.About the Role:This is a commission-only position with strong bonus potential.You will work closely with our Arizona Mortgage team to deliver comprehensive solutions that exceed client expectations.The ideal candidate will have recent...


  • Phoenix, Arizona, United States Disability Solutions Full time

    Mortgage Warehouse AssociateWe are seeking a motivated and detail-oriented individual to join our team as a Mortgage Warehouse Associate. As part of our Note Finance division, you will play a key role in providing line of credit services to commercial borrowers.Responsibilities include reviewing loan documents, entering data into our database, and pulling...


  • Phoenix, Arizona, United States Disability Solutions Full time

    Job Title: Senior Mortgage Warehouse Specialist Location: Biltmore Description:This Senior Mortgage Warehouse Specialist position involves processing transaction requests from our Mortgage Banking clients. The ideal candidate will possess excellent analytical and communication skills, as well as the ability to work in a fast-paced environment. The successful...


  • Phoenix, Arizona, United States Disability Solutions Full time

    About Us:Western Alliance Bancorporation is a leading financial institution that provides a range of banking and lending services. We are committed to equal employment and believe in creating a diverse and inclusive workplace. Our company offers a competitive estimated salary of $70,000 - $90,000 per year, as well as a comprehensive benefits package,...