Retail Operations Manager

3 days ago


San Francisco, California, United States San Francisco Goodwill Full time
About the Role

We are seeking an exceptional Retail Operations Manager to join our team at San Francisco Goodwill. In this critical role, you will be responsible for overseeing the daily operations of our sales floor, leading a high-performing team, and driving business results.

Job Responsibilities
  • Execute retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production.
  • Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
  • Conducts new goods inventory and ensures proper reporting.
  • Reconciles and balances all daily paperwork.
  • Ensures Team Members deliver excellent customer service to donors and customers.
Requirements
  • High School Diploma, GED, or equivalent work experience.
  • One-year work experience in Retail Management, preferred.
  • One-year customer service experience required.
  • Proficient in Microsoft Office Suite.
What We Offer
  • $19.25 Hourly.
  • Medical, Dental & Vision Insurance.
  • Retirement Fund.
  • Professional Development Training.
  • Commuter Benefits.
  • Flexible Healthcare Spending Account.
  • Mental Health + Wellbeing Employee Assistance Program.
About Us

At San Francisco Goodwill, we are committed to empowering individuals and families to achieve their full potential through education, employment, and economic empowerment.



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