Retail Operations Manager

6 days ago


San Francisco, California, United States Holiday Oil Full time

At Holiday Oil, we're looking for a highly skilled Store Assistant Manager to oversee daily operations and drive store performance.

About Us:

Holiday Oil is a family-owned business with over 60 years of experience in the convenience store industry. We have a strong presence in Utah with over 75 stores and a growing network of locations.

Job Overview:

This role will be responsible for overseeing daily store operations, managing inventory, and ensuring excellent customer service. You will also support specific functions related to training, sales, and marketing or operations.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, assist customers with self-kiosks, handle complaints, and promote loyalty programs.
  • Store Maintenance: Maintain a safe, clean, and organized environment.
  • Inventory Control: Manage stock levels, ensure proper product placement, and oversee vendor relationships.
  • Team Leadership: Involved in hiring, training, and coaching staff, managing communication and scheduling.
  • Sales Performance: Monitor store performance against sales goals and manage gas pricing and reporting.

Requirements:

  • Retail experience preferred, with focus on team management and training.
  • Strong communication skills, adaptability, and customer-centric mindset.

Benefits:

  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Health, dental, and vision Insurance.
  • Paid time off.
  • Employee Discounts:

We offer exclusive discounts on fuel, merchandise, and services. Enjoy $0.15 off per gallon every day except Tuesday, and $0.20 off per gallon on Tuesdays. Receive 30% off in-store purchases up to 5 selected items per day, plus free car washes, vacuuming, and air.

Ongoing Support:

  • Opportunities for career advancement within our company.


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